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12   Troubleshooting
AC Servomotors/Servo Drives 1S-series with Built-in EtherCAT® Communications User’s Manual (I586)
12-5  Troubleshooting
12
12-5-1  Troubleshooting Using Error Displays
A3 00 Fan Rotation 
Warning
The rotation speed of 
the fan is 80% or less of 
the rating and the cool-
ing performance 
decreases.
There is a foreign mat-
ter in the cooling fan 
and it blocks the rota-
tion.
Check whether there is a foreign 
matter in the fan. If you find a for-
eign matter, remove it.
Cooling fan failure If there is no improvement after you 
performed the correction above, 
replace the Servo Drive.
A4 00 Encoder 
Communica-
tions Warning
Encoder communica-
tions errors occurred in 
series more frequently 
than the specified value.
This warning is detected 
if encoder communica-
tion fails twice in a row 
due to events such as a 
timeout or data error.
Noise into the encoder 
cable
• Separate the motor cable and the 
encoder cable if they are bundled 
together.
• Connect the shield to FG.
• Check that the motor ground wire 
is connected to FG.
Contact failure of the 
encoder cable
Check whether the connector is dis-
connected. Connect the connector 
firmly if it is disconnected or loose. 
Check that the encoder cable is not 
broken. Replace the encoder cable 
if it is broken.
Power supply undervolt-
age to the encoder
Use the recommended encoder 
cable.
A6 00 Motor Vibra-
tion Warning
The motor vibration, 
which was higher than 
or equal to the level set 
in the Vibration Detec-
tion - Detection Level 
(3B70-01 hex), was 
detected.
The control parameter is 
set inappropriately.
Set the control parameters such as 
inertia ratio, gain, and filter to 
appropriate values by gain tuning or 
manually.
The rigidity decreased 
due to mechanical 
looseness or wear.
Check whether the mechanical sys-
tem is not loose and secure it firmly. 
If the rigidity of mechanical system 
is changed, adjust the control 
parameter again.
Error No.
Name Cause Measures
Main 
(hex)
Sub 
(hex)