Chapter 5
5-10
Troubleshooting
Overheat Occurs when the 
control circuit 
power supply only 
is turned ON. 
Control panel error Replace the Servo Driver.
Occurs during 
operation
Ambient Servo Driver tem-
perature exceeds 55
°C.
Lower the Servo Driver’s ambi-
ent temperature to 55°C or 
less.
Radiation shield sink air 
convection is poor.
Mount according to mounting 
conditions.
The fan has stopped. Replace the Servo Driver.
Operating above rated out-
put.
Lighten the load.
System error Occurs during 
operation.
Control panel error Replace the Servo Driver.
Power supply was turned 
OFF during parameter 
operations or the Parame-
ter Unit was disconnected.
Initialize user parameters 
(Fn005) to reset the parame-
ters.
Automatic Servomotor cur-
rent detection offset was 
adjusted (Fn00E) during 
pulse input.
Turn OFF the power supply, 
then ON again.
Internal memory error Replace the Servo Driver.
Runaway 
detected
Occurs when 
there is a slight 
movement upon 
startup.
Encoder is wired incor-
rectly.
Servomotor power line is 
wired incorrectly.
Correct the wiring.
Servo turned ON when the 
Servomotor was rotated 
from the outside.
Adjust servo ON timing.
Servo Driver is burned out. Replace the Servo Driver.
Phase error 
detected.
Occurs when 
there is a slight 
movement upon 
startup.
Encoder is wired incor-
rectly.
Faulty Connector contact
Rewire correctly.
Plug the Connector in securely.
Occurs when the 
power supply is 
turned ON.
Encoder is burned out. Replace the Servomotor.
Servo Driver is burned out. Replace the Servo Driver.
Encoder dis-
connection 
detected.
Occurs when 
there is a slight 
movement upon 
startup.
Encoder wiring is discon-
nected or shorted.
Faulty Connector contact.
Correct the disconnected or 
shorted part.
Plug the Connector in securely.
Encoder is wired incor-
rectly.
Rewire correctly.
Encoder is burned out. Replace the Servomotor.
Servo Driver is burned out. Replace the Servo Driver.
Locked mechanically. Repair the Servomotor shaft if 
it is locked.
Display Error Status when 
error occurs
Cause of error Countermeasures
a.c2
a.c3