CIDRW System
User’s Manual
SECTION 6
Troubleshooting
SECTION 6
Troubleshooting
73
• If the Response Code is 7 :
There is a communications error in communications between the CIDRW Head and ID Tag.
Check the status of the indicators and the response code of the response after transmission of the
command. After taking appropriate corrective action, send the write command again and check again.
* The ID Tag has a lock function, but the Amplifier Unit has no function for locking an ID Tag.
■ Other Troubleshooting
• Operating in Test Mode
Always connect the CIDRW Head before operating the Amplifier Unit in Test Mode. If Test Mode is
used with abnormal CIDRW Head cable or without connecting a CIDRW Head, the ERROR indicator
will light and Amplifier Unit operation will stop.
• When a browser screen is not displayed
Please confirm the following items.
•Please confirm whether the network settings is correct.
•Please confirm JRE (version 5.0 or newer) is installed in the host.
•Please confirm whether setting of Proxy does not have an error.
RUN COMM NORM ERROR
Response
code
Main check points
70
• Background noise levels of the CIDRW Head (Check the surroundings with the environmental noise level measurement
function)
• Distance to another CIDRW Head
• Influence of background noise (Change installation position)
• Please check the Antenna Connection Status by using “GET PARAMETER“ command.
Refer to page 45, page 16.
If the error cannot be resolved after checking, the Amplifier Unit may be damaged.
71 • ID Tag overwrite life (Replace the ID Tag)
• Environment of use of the ID Tags (ID Tag breakage due to use in unanticipated ways)
72 • Connection to the CIDRW Head
• Distance between the ID Tag and CIDRW Head
• CIDRW Head background noise levels (Check the surroundings with the environmental noise level measurement function)
• Distance to another CIDRW Head
• Please check the Antenna Connection Status by using “GET PARAMETER“ command.
Refer to page 45, page 16.
7B • Distance between the ID Tag and CIDRW Head
• Background noise levels of the CIDRW Head (Check the surroundings with the environmental noise level measurement
function)
• Distance to another CIDRW Head
• Influence of background noise (Change installation position)
7E • Type/specifications of the ID Tags used
• Settings of the ID Tags used (The ID Tag lock function is used.*)
• Environment of use of the ID Tags (ID Tag breakage due to use in unanticipated ways)
7F
RUN COMM NORM ERROR Main check points
• Please check that the CIDRW Head is connected correctly.
If the error cannot be resolved after checking, the Amplifier
Unit or the CIDRW Head may be damaged.
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