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Onicon F-3500 - Troubleshooting Guide; Earth Connections and Electrical Noise

Onicon F-3500
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11451 Belcher Road South, Largo, FL 33773 • USA • Tel +1 (727) 447-6140 • Fax +1 (727) 442-5699 • sales@onicon.com
F-3500 Insertion Electromagnetic Flow Meter Manual 02/18 - 0665-11 Page 27
4.4 TROUBLESHOOTING GUIDE
NOTE: Also refer to the START-UP AND COMMISSIONING GUIDE located on page 19.
REPORTED PROBLEM POSSIBLE SOLUTIONS
No signal Verify that the meter is properly inserted into the pipe.
Verify that the electronics enclosure is parallel with the pipe.
Verify 24 V supply voltage.
Verify correct wiring to control system (see wiring diagram).
Verify that there is ow in the pipe.
Verify that the meter earth cable is connected to earth.
Check to see if the alarm contact closure output is closed (orange &
white wires). A closed contact could indicate either an empty pipe or
excessive electrical noise, possibly due to a poor earth ground.
Low conductivity water (≤ 20 µsiemens) may activate the empty pipe
detector and/or increase the potential for electrical noise problems.
Reading is too high or
low
Verify pipe size. Contact ONICON if pipe size is different from
calibration tag.
Verify that the meter is properly inserted into the pipe.
Verify that the electronics enclosure is parallel with the pipe.
Verify correct wiring to control system (see wiring diagram).
Conrm that the output signals are consistent with each other
(frequency vs. analog, etc).
Conrm that the control system is programmed for correct ow range or
scale factor.
Verify that the meter earth cable is connected to earth. A poor earth
connection can lead to excessive noise that can affect the ow reading.
Analog signal seems
high or low and does
not correspond to
frequency output
Check for ground loop or offset voltage:
Disconnect analog signal input from control system and measure analog
output directly from the ow meter. Reconnect signal input to control
system and measure the analog signals again. Any difference between
these readings indicates a potential ground loop or offset voltage. Please
contact ONICON for further assistance.
Control system displays
ow rate, but no ow
rate is indicated on the
local display module or
Btu meter
Verify that all wires from the ow meter are connected to the display
module or Btu meter.
The frequency output wires (green and yellow) must be connected for
any ONICON display or Btu meter.
4.4.1 Earth Connections & Electrical Noise Reduction
Introduction
F-3500 electromagnetic ow meters are designed to detect microvolt signal levels at the
electrodes located on the sensor head. These signals are generated as conductive uids ow
through the magnetic eld generated by the meter. If enough random electrical noise is present
at the electrodes, it can interfere with the ow signal measurement. Care must be taken during
installation to minimize the effects of electrical noise on the ow meter.

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