Making calls 45
Using callback
You can request a callback if the internal station called is busy or if no-
body answers. This also applies for external calls via exchanges. This
feature saves you from having to make repeated attempts to reach
the user.
You receive a callback
• When the other party is no longer busy
• When the user who did not answer has conducted another call
Saving a callback
Prerequisite: You have reached a busy line or no one answers.
Confirm the option shown.
Accepting a callback
A user for whom a calback was saved is now no longer busy or has
meanwhile made a call. Your telephone now rings and the following
message appears on the display “Callback: ...”.
Ì Lift the handset.
or
Press the key shown.
or
Select and confirm to accept the callback.
When configured (consult your Administrator), all callback re-
quests are automatically deleted overnight.
The Programmable Feature key Callback has to be configured.
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