OpenScape CP110

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96 Fixing problems

To correct any other problems:

First consult your Administrator. If the problem still cannot be resol-

ved, the administrator has to contact Customer Service.

Telephony is down (H0)

Directry FwdMenu Redial

Main Page

Important Information3
Trademarks3
Location of the Telephone3
Product Support on the Internet4
License Information4
Table of Contents5
General Information9
About this Manual9
Icons Used in the Manual9
Displays for Describing Operation10
Selecting and Confirming the Required Option10
Setting the Required Option10
Intended Use11
Telephone Type11
Speakerphone Quality and Display Legibility11
Getting to Know the Openscape Desk Phone CP11012
The User Interface of the Phone12
Display14
Idle Mode14
Programmable Function Keys15
Dialpad15
Navigation Keys16
Mailbox16
Messages16
Voicemail16
Mute Key17
Caller List17
Settings and Functions18
Ports on the Underside of the Phone18
Using Network Ports more Efficiently19
Place Your Cables through the Stand19
Telephone Settings20
Display20
Setting Contrast20
Setting the Display Language20
Audio21
Adjusting the Volume During a Call21
Adjusting the Ringer Tone21
Adjusting the Attention Ring Volume21
Adjusting the Speakerphone to the Room Acoustics22
Call Settings23
Preventing and Allowing Call Waiting (Automatic Camp-On)23
Call Waiting Tone On/Off23
Door Opener23
Configuring a Speed-Dial Key24
Activating/Deactivating the Night Answer Service25
Programming the Function Keys26
Configuring Function Keys26
Overview of Functions27
Programming a Procedure Key28
Configuring Selected Dialing Keys29
Deleting Function Key Programming30
Making Calls31
Receiving Calls31
Accepting a Call Via the Handset31
Accepting a Call Via the Loudspeaker (Speakerphone Mode)31
Answering a Call Via the Headset31
Picking up a Specific Call for Your Colleague32
Using the Speakerphone32
Accepting Calls from the Entrance Telephone and Opening the Door33
Turning the Microphone on and off34
Ending a Call34
Making Calls35
Off-Hook Dialing35
On-Hook Dialing35
Dialing with Selected Dialing Keys36
Dialing with the Headset Connected36
Redialing a Number36
Using the Caller List37
Calling a Subscriber from the Internal System Phonebook38
Making Calls Using System Speed-Dial Numbers39
Dialing with Speed-Dial Keys39
Talking to Your Colleague with a Speaker Call39
Automatic Connection Setup (Hotline)40
Sending a Message40
Leaving an Absence Text42
Deleting Absence Text42
Assigning a Phone Number (Not for U.S.)42
Forwarding Calls43
Using Variable Call Forwarding43
Using Call Forwarding no Reply44
Using Callback45
Saving a Callback45
Accepting a Callback45
Viewing and Deleting a Saved Callback46
During a Call47
Switching to Speakerphone Mode47
Switching to the Handset47
Open Listening in the Room During a Call47
Using Call Waiting (Second Call)48
Saving a Phone Number48
Calling a Second Party (Consultation)49
Parking a Call50
Holding a Call50
Conducting a Conference Call51
Activating Tone Dialing/Dtmf Suffix Dialing52
Making Calls in the Team/Executive/ Secretary Configuration53
Lines53
Line Seizure53
Line/Trunk Keys54
Accepting Calls with the Line Keys54
Dialing with Line Keys55
Placing a Call on Hold on a Line Key and Retrieving the Held Call55
Making Calls on Multiple Lines Alternately56
Direct Destination Selection Keys57
Calling a Team Member Directly58
Transferring a Call in Progress58
Picking up a Call for Another Team Member58
Forwarding Calls on Trunks59
Transferring Calls Directly to the Executive Phone61
Group Call/Hunt Group62
Activating/Deactivating a Group Call62
Picking up a Call for Another Member of Your Team64
Ringing Group64
Uniform Call Distribution (UCD)65
Privacy/Security67
Turning Silent Ringing on and off67
Turning Do Not Disturb on and off67
Caller ID Suppression68
Locking the Telephone to Prevent Unauthorized Use68
Locking Another Telephone to Prevent Unauthorized Use69
Saving Your PIN Code69
User Password70
Changing the Password70
Other Settings and Functions71
Call Charges71
Displaying Call Charges (Not for U.S.)71
Displaying Call Charges for Another Telephone (Not for U.S.)72
Dialing with Call Charge Assignment73
Appointment Reminder Function74
Saving a Timed Reminder74
Using Timed Reminders74
Using Another Telephone Like Your Own for a Call75
Logging on to the "Guest Telephone75
Logging off from the "Guest Telephone76
Fax Details and Message on Answering Machine77
Resetting Services and Functions (System-Wide Cancellation for a Telephone)77
Activating Functions for Another Telephone78
Using System Functions from Outside DISA (Direct Inward System Access)79
Controlling Connected Computers/Programs/Telephone Data Service80
Paging Persons (Not for U.S.)80
Diagnostic Data81
Special Networking Functions87
Leaving Hunt Group/Group Call87
Setting up "Follow Me" Call Forwarding88
Using Night Answer89
Ringing Group90
Opening a Door91
Testing the Phone92
Testing the Phone's Functionality92
Checking the Key Assignment92
Web Interface (WBM)93
General93
Launching the Web Interface93
Administrator Settings93
User Pages94
Licenses94
User Menu94
Fixing Problems95
Responding to Error Messages95
Troubleshooting95
Repair and Recycling Concept, Extending Performance Capability97
Recycling and Disposal of Equipment in the Openscape Desk Phone Family97
Repair Reliability and Spare Part Supply98
Extending Performance Capability98
Index99
Overview of Functions and Codes103

OpenScape CP110 - Page 96

Table of Contents

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