Communications information © Hypercom EMEA Ltd. 2011 23
Communications information
Dial-Up Connections
The T4210 and M4240/AP100 use a dial-up connection to connect to the
bank acquiring systems and to the Hypercom terminal management
system.
The T4220 and M4240/AP210 can use a dial-up connection to connect
to the bank acquiring systems and to the Hypercom terminal management
system, depending upon the configuration requested by the leasing
company (these models are usually configured to perform transaction
over a network connection, with a dial backup mechanism in case of
network failure and for connection to the Hypercom terminal management
system; however they can be configured as network only, or dial-up only).
The following points must be observed:
Terminals using dial-up connections are designed for use on analogue telephone
lines such as provided by the Public Switched Telephone Network (PSTN) and
some Private Branch Exchanges (PBX/PABX). These terminals will not operate
on proprietary digital telephone extension lines typically found in medium and
large businesses.
Using double adaptors, extension cables and/or telephone cables not supplied
by Hypercom may cause communication problems.
Installing the terminal on a line using a third party call service may cause
communication problems.
If your line requires a prefix number to dial externally the terminal will need to
be configured to dial this prefix
(See Appendix D).
Broadband Internet Access compatibility
If you have a Broadband Internet Access service using Digital Subscriber
Line (DSL) technology on your telephone line, then you must observe the
following:
Ensure that all used wall sockets on the telephone line are fitted with DSL
filters (usually provided by your broadband service provider) i.e. not just the
wall socket where computer equipment using the Broadband service is
connected.
Ensure that the terminal is connected to the Telephone port of a DSL filter,
not the Computer port.
Incorrect installation may cause communication problems. For assistance, please
call the helpdesk.
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