52 © Hypercom EMEA Ltd. 2011
Hotel Check Out (continued)
Step 2
The terminal will prompt for a card. Either insert the card or for Express
Checkout key the card number.
Step 3
If the card number is keyed the terminal will prompt “Customer Present”
Yes/No. For an Express Checkout select No at the Customer Present
prompt. Customer Not Present operation is allowed only if you have re-
quested Express Checkout and have agreement from your bank.
Step 4
The terminal will now prompt for the total Pre-Authorisation amount per-
formed for this card. i.e. if an incremental pre-authorisation has been per-
formed, then the sum total of all incremental and the original pre-
authorisation amount is required.
Step 5
The terminal now prompts for the total final transaction amount. This
must be the total amount to be charged to the customer
The terminal asks for confirmation that the transaction amount is correct.
Pressing No returns to the pre-auth amount entry screen.
Step 6
Lastly the terminal will prompt for the Authorisation code from the most
recent Pre-Authorisation transaction. Key this into the terminal and press
Enter.
The terminal may then contact the host to obtain additional authorisation.
Once complete the receipts will be printed. A cardholder copy receipt is
produced and must be supplied to the customer (For an Express Checkout
or No-Show, you must mail this to the cardholder).
Express Check-Out
Express Check-Out is performed in the same way as a normal Completion
transaction documented above, selecting No at the Customer Present
prompt.
Note that you will require agreement from your Bank to perform Express
Checkout transactions.
continued...
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