© Hypercom EMEA Ltd. 2011 53
Hotel Check Out (continued)
Additional Charge after check-out & No-Show
Any additional charges identified after Check-Out or charges arising from a
No-Show situation should be processed as separate card not present Sale
transactions
Tipping
It is possible to activate tipping at checkout. In this case the terminal will
prompt for a Base Amount then a Tip Amount before confirming the trans-
action. Please contact your bank of you require the tipping feature.
An Example Transaction
A hotel charges £100 per night for a room.
A customer arrives at the hotel and indicates that they will be staying for
five nights. A Pre-Authorisation is performed for £500.
Before checkout the customer indicates that they will be staying for an
additional two nights. Because this is a significant portion of the original
bill the hotel chooses to perform a top-up authorisation. This is for £200
for the extra two nights.
Whilst at the hotel the customer spends £10 in the bar each night bringing
the total bill to £770
The Completion transaction is performed with the Pre-Authorisation
amount of £700 (the sum total of the previous authorisations) and the au-
thorisation code from the second pre-authorisation. The final amount en-
tered in the transaction is £770.
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