87
Self-diagnosis
The self-diagnosis displays appear if a problem occurs with the unit.
The service numbers in the table appear when a problem occurs.
≥The service numbers are a “U” followed by two digits.
Error displays
Service
number
Unit status Solutions
U11 The disc is dirty or badly
scratched.
≥Follow the instructions in “Maintenance and Handling” to clean the disc if it is dirty.
(page 83)
≥The disc cannot be played if it is scratched and this display doesn’t disappear.
You have inserted a disc the
unit cannot play or record
on.
≥Insert a disc the unit can play or record on. (page 10)
The DVD-RAM/PD lens
cleaner has finished
cleaning.
≥Take the cleaner out of the unit.
U14 The unit is hot. ≥The unit switches to standby automatically for safety reasons and you cannot operate it.
Wait for about 30 minutes for the service number to disappear.
≥Select a position with good ventilation when installing the unit.
≥Do not place in an enclosed area so that the rear cooling fan and the cooling vents on
the side are covered up.
U99 The unit fails to operate
properly.
≥Press [Í] to switch the unit to standby. Now press [Í] again to turn the unit on.
REMOTE
DVD
The remote control code is
wrong.
≥Change the remote control code. (page 77)
RECOVER A power failure occurred or
the AC mains plug was
disconnected while the
power was ON.
≥The unit is carrying out its recovery process. You cannot operate the unit while this
remains on the display.
Wait until the message disappears.
Error messages Causes and solutions
No disc. ≥You haven’t inserted a disc. Correctly insert a disc that this unit can play. (page 18)
≥The disc is upside down. If it is a single-sided disc, insert it so the label is facing up.
(page 18)
This is a non-recordable disc.
Cannot record.
≥The unit cannot record on the disc you inserted. The unit cannot record onto finalized
DVD-R, DVD-Video, CDs, or video CDs.
Insert a DVD-RAM or unfinalized DVD-R. (page 10)
≥The disc is scratched. Use another disc.
≥The disc is dirty. Clean the disc as described in these operating instructions. (page 83)
This disc is not properly formatted.
Formatting is necessary using DISC
INFORMATION.
≥You inserted an unformatted DVD-RAM.
Format the disc with this unit. (page 41)
Please check write protect tab on the
disc. Cannot record.
≥The write protect tab on the cartridge is set to
“PROTECT”.
Use a ballpoint pen or similar to release the
write protection.
Service number
DVD(PAL).book87ページ２００３年５月１３日 火曜日 午後１２時３分
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