1.32.3 CA (Communication Assistant)
Description
Panasonic Communication Assistant
(CA) is a CTI application usable with any telephone (except SIP
extensions). A CTI server is not required to use CA. CA Client
has 4 operating modes: Basic, Pro,
Supervisor, and Operator Console.
• Basic Mode:
Only basic features are available, such as call control.
• Pro Mode:
A pro user can see the presence (phone status and absent message) of other extensions.
• ICD Group Supervisor Mode:
A supervisor can use this feature to monitor users within an ICD group from a PC.
• Operator Console Mode:
An operator or secretary can manage and redirect multiple calls simultaneously with a graphical interface.
Conditions
• Activation keys are required to enable the application, some of which are preinstalled on the IPCMPR/
IPCEMPR card.
• For details, refer to the documentation for CA.
Installation Manual References
3.8.4 First Party Call Control CTI Connection
PC Programming Manual References
3.4 [1-1] Slot—Card Property - IPCMPR—Port Number—
Built-in Communication Assistant Server
6.1 [4-1-1] Wired Extension—Extension Settings—Option 9— Built-in Communication Assistant
6.10 [4-2-1] Portable Station—Extension Settings—Option 9— Built-in Communication Assistant
392 Feature Guide
1.32.3 CA (Communication Assistant)
To Next Page
Loading...
