4.1 Troubleshooting
Operating Manual 149
A reorder tone is audible or "Restricted"
is displayed.
• The telephone is locked.
Unlock your telephone. ( 1.3.24 Extension
Dial Lock, 2.1.4 Remote Extension Dial Lock)
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. ( 1.3.2 Account
Code Entry, 1.3.51 Verification Code Entry, 1.3.57
Walking COS)
I cannot make an outside call using the
One-touch Dialing button or speed
dialing.
• A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Making Calls, 3.1.4 Customizing the
Buttons)
I cannot remember the feature numbers.
• If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1 Feature Number Table".
• Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
• The time limit has run out. ( 1.3.11 Call Transfer,
1.3.16 Conference, Unattended)
Consult your dealer to extend the time limit, if
necessary.
Redialing does not function. • The stored number was more than 32 digits or an
extension number. ( 1.3.44 Redial, Last Number)
The personal computer and fax machine
communication failed.
• An indication tone may have interrupted
communication. ( 1.3.17 Data Line Security)
I cannot send a call waiting tone to the
dialed extension.
• The other party has not set the Call Waiting
feature.
( 1.3.13 Call Waiting Tone)
• The other party has set Data Line Security.
( 1.3.17 Data Line Security)
I forgot the password. • Ask the manager to assist you.
( 2.1.4 Remote Extension Dial Lock)
The background music started suddenly.
• Turn off the music.
( 1.3.5 BGM (Background Music), 2.1.2 External
BGM (Background Music))
I do not want to display a number which
is stored in memory.
• Conceal the number.
( Storing New Names and Numbers, 3.1.4
Customizing the Buttons)
I want to confirm my extension number.
• ( Your Extension Number in 1.1.1 Before
Operating the Telephones)
Problem Remedy