216
messages (page 163).
• The recording time is set to “Greeting only”.
Change the setting (page 174).
• If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 189).
• The answering system will not answer incoming
calls while:
– the base unit or 2 or more handsets are on a
cellular call or an intercom call.
– a headset is in use.
Caller information is recorded in the caller list.
Problem: I cannot operate the answering system
remotely.
Cause/solution:
• The remote access code is not set. Set the remote
access code (page 167).
• You are entering the wrong remote access code. If
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