Table of Contents
1
Operation ................................................................................................17
1.1 Before Operating the Telephones .................................................................................18
1.1.1 Before Operating the Telephones ..................................................................................18
1.2 Basic Operations .............................................................................................................28
1.2.1 Making Calls ...................................................................................................................28
1.2.2 Answering Calls ..............................................................................................................30
1.3 Telephone Features and Operation ...............................................................................32
1.3.1 Absent Message .............................................................................................................32
1.3.2 Account Code Entry .......................................................................................................33
1.3.3 Alternate Calling—Ring/Voice ........................................................................................34
1.3.4 Automatic Callback Busy (Camp-on) .............................................................................34
1.3.5 BGM (Background Music) ..............................................................................................36
1.3.6 Call Hold .........................................................................................................................36
1.3.7 Call Monitor ....................................................................................................................39
1.3.8 Call Park .........................................................................................................................39
1.3.9 Call Pickup .....................................................................................................................41
1.3.10 Call Splitting ...................................................................................................................42
1.3.11 Call Transfer ...................................................................................................................43
1.3.12 CALL WAITING FEATURES ..........................................................................................46
1.3.13 Call Waiting Tone ...........................................................................................................51
1.3.14 Character Entry ..............................................................................................................52
1.3.15 Conference .....................................................................................................................55
1.3.16 Conference, Unattended ................................................................................................59
1.3.17 Data Line Security ..........................................................................................................60
1.3.18 DISA (Direct Inward System Access) .............................................................................61
1.3.19 DND (Do Not Disturb) .....................................................................................................64
1.3.20 Door Open ......................................................................................................................67
1.3.21 Doorphone Call ..............................................................................................................68
1.3.22 EFA (External Feature Access) ......................................................................................69
1.3.23 Executive Busy Override ................................................................................................69
1.3.24 Extension Dial Lock ........................................................................................................71
1.3.25 Extension Feature Clear .................................................................................................72
1.3.26 Extension PIN (Personal Identification Number) ............................................................73
1.3.27 External Relay ................................................................................................................74
1.3.28 External Sensor ..............................................................................................................75
1.3.29 FWD (Call Forwarding) ...................................................................................................75
1.3.30 Hands-free Answerback .................................................................................................82
1.3.31 Hands-free Operation .....................................................................................................83
1.3.32 Headset Operation .........................................................................................................83
1.3.33 HOSPITALITY FEATURES ............................................................................................87
1.3.34 Hot Line ..........................................................................................................................87
1.3.35 ICD GROUP FEATURES ...............................................................................................88
1.3.36 ICD Group Features—Call Log History for ICD Group ...................................................89
1.3.37 ICD Group Features—Incoming Call Queue Monitor .....................................................90
1.3.38 ICD Group Features—Log-in/Log-out ............................................................................91
1.3.39 ICD Group Features—Log-in/Log-out Monitor and Remote Control ..............................93
1.3.40 ICD Group Features—Manual Queue Redirection .........................................................95
1.3.41 ICD Group Features—Supervisory ................................................................................95
1.3.42 Message Waiting ............................................................................................................98
1.3.43 Mute .............................................................................................................................100
1.3.44 Off-hook Monitor ...........................................................................................................100
1.3.45 OHCA (Off-hook Call Announcement) .........................................................................101
Document Version 2009-11 Operating Manual 13
Table of Contents