Pantum P2200 Series Maintenance Manual

6–3
6.2 Error Information
Error
Cause
Solution
The printer is not
connected
1. The USB cable or power
cord is not connected
2. Master board failure
1. Connect the USB cable and
the power cord correctly.
2. Replace the master board
The printer's
upper cover is
open.
The upper cover has not
been fully closed.
Close the upper cover.
Feed jam
1. Check if the printer is
out of paper.
2. The print paper is
loaded incorrectly.
3. The feeder roller is dirty
or aging.
1. Make sure the feeder tray is
loaded with paper.
2. Correctly load the print
paper.
3. Clean or replace the pickup
roller.
Jam in the middle
of the printer
1. The print paper is
loaded incorrectly.
2. The pickup roller is
dirty.
3. Top of the page sensor
failure.
1. Correctly load the print
paper.
2. Clean the pickup roller.
3. Check and replace the top of
the page sensor.
Cartridge is not
installed
1. The cartridge is not
installed or has been
installed incorrectly.
2. The cartridge chip
contact is dirty or
damaged.
3. The cartridge chip is
damaged.
1. Install the cartridge
correctly.
2. Replace the engine
baseplate.
3. Replace the cartridge with a
new one.
Cartridge model
mismatch.
1. The toner cartridge
model is mismatched.
Replace the cartridge.
The cartridge is
empty.
The cartridge is empty.
Replace the cartridge.

Pantum P2200 Series Specifications

General

Print Technology	Monochrome Laser
Max Print Resolution	1200 x 1200 dpi
Paper Input Capacity	150 sheets
Paper Output Capacity	100 sheets
Printer Language	GDI
Processor Speed	600 MHz
Memory	64 MB
Connectivity	USB 2.0
Media Weight	60-163 g/m²
Compatible Operating Systems	Windows, Linux, Mac OS
Dimensions	337 x 220 x 178 mm
Weight	4.75 kg
First Print Out Time	Less than 7.8 seconds
Recommended Monthly Page Volume	250 to 2, 000 pages
Media Types	Plain, Cardstock, Label, Envelope, Thin
Media Sizes	A4, A5, A6, B5, Legal, Letter, Executive, DL envelope, C5 envelope, Postcard
Power Consumption	Average: 370W
Print Speed	Up to 20 ppm