Pantum P2200 Series

6–14
P11 No image printed
Possible cause
Solution
The USB cable and power cord are not
connected correctly
Check the USB cable and power cord to
ensure the correct connection.
FFC cable connection between the high
voltage power board and the master
board is bad or unreliable.
Replace the master board
The high voltage power board is
damaged.
Replace the high voltage power board
with a new one.
The master board is faulty.
Replace the master board.
Cartridge faulty.
Replace the cartridge.
The laser is faulty.
Replace the laser.
P12 The cartridge cannot be identified
Possible cause
Solution
The cartridge is not installed correctly.
Ensure correct installation of the cartridge.
Cartridge chip failure.
Replace the cartridge with a new one.
The high-voltage chip contact is dirty
Clean the chip contact.
The high-voltage chip contact is damaged
Replace the high voltage power board.
The high voltage power board is faulty
Replace the high voltage power board