30
IS16
English
Troubleshooting
LCD needs calibration
o WhentheLCDCalibrationtabisselected,crosshairswill
appear onscreen and users should select these one by
one to calibrate the touchscreen. If the screen becomes
uncalibratedforwhateverreason,andtheappropriatemenu
cannotbeselectedonscreen,usersshouldusetheIS16’s
onboardcontrolstonavigatetheGUIandbringuptheLCD
Calibration function.
Firmware updates and version check
o PleasealwaysdeleteyouroldrmwarefromtheSDcard
andcheckthermwareversionbeforeupdatingtheunit.
Firmware updates are accomplished by inserting an SD
Card and selecting the appropriate Firmware update option
in Setup menu of the GUI.
I cannot see the screen properly
o YoucanadjustthebrightnessofLCD.
o Move the unit out of direct sunlight.
The power won’t turn on
o Isthepowersupplyconnectedtotheunit,andtheAC-endto
an appropriate source?
o Is the optional expansion card installed properly?
o Have you performed a system restore?
o Ifthepowerstilldoesnotturnon,contactyournearest
Phonic dealer for service.
After a rmware update, my rmware version is left
unchanged
o Don’tforgettoreinitializeyoursystem.
The system restore doesn’t work
o DidyouformatyourSDcardasaFATlesystem?
o Afteraninitialrestorefailure,theentirerestoremustbe
performed from the beginning.
There is no output signal
o Is the optional expansion card installed properly?
o Isthe“On”keyindicatoroftheMainchannellit?
o Is an output assigned to the output channel?
o Is the level of that output too low?
Sound is too soft
o IstheGAINofthemicpreamplierorexternalpreamplier
set to an adequate level?
o Is the fader of the input channel raised?
o Please check the EQ settings as you may be excessively
cutting signals.
o Check the Dynamics setting for the same reason as above.
o Enter the Meter function to check both input and output
levels simultaneously.
Sound is distorted
o Is the Master Clock setting correct?
o IstheGAINofthemicpreamplierorexternalpreamplier
set to an appropriate level?
o Could the fader of the input and output channels be raised
too high?
o Could the Main fader be raised too high?
o Could the EQ/DYN gain be set to an extremely high setting?
o Have you inadvertently applied a digital effect or reverb to
any of the channels?
Digital glitches
o Is the Master Clock set correctly?
o Could the digital input signal be unsynchronized?
o Could onboard test generator be turned on?
Can’t save to external SD card
o Is the SD card write protected?
o Ensure your card is either an SD or SDHC card.
o Does the SD card have enough free space to save the data?
o Ensure the card is formatted in FAT32 or FAT16? NTFS is
not supported.
oForbestresults,tryaSD-HCcardbetween2GBand4GB
in size.
Can’t perform a system restore
oIstheSDcardformattedasaFATlesystem?
o Were both steps in the restore process followed precisely?
o Did you reinitialize the unit after the restore was completed?