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Should you hear a gentle knocking sound when trying to feed through a new lament it means that
the lament hasn’t reached the printhead correctly.
Please follow the ‘Change Filament’ process from the Main Menu and select ‘Yes’ when asked if
a cartridge is already installed. This will retract the lament from the printhead. If you pull on the
lament gently as you do this you should feel this retraction.
This will free the lament from the printhead to allow you to reinstall. To do this, simply continue
following the installation process by feeding the lament through once again. This time the lament
should successfully feed through and extrude.
If you have tried this and are still hearing the same noise, please contact our team via the online
Contact Form and they will guide you through a solution.
Question 15. I am trying to install a cartridge but it doesn’t seem to be
feeding through and I can hear a knocking sound from the printer
CONTACT DETAILS
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26 Chase Road
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London
NW10 6BB
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support@howpolaroidareyou.com
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+44 (0)20 8838 6888