960 Stewart Drive Sunnyvale, CA 94085 USA Phone +1.408.331.3300 +1.877.80SHORE Fax +1.408.331.3333 www.ShoreTel.com
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CODEC support (DUT to
SIP reference)
Verify successful call connection and audio path using all
supported CODECs (G.711-Ulaw and G.729)
Verify successful negotiation between devices configured
with different default CODECs (G.711-Ulaw and G.729)
Hold DUT to SIP
reference
Verify successful hold and resume of connected call
Verify successful hold and resume of connected call
Verify successful forwarding of incoming calls
Verify successful forwarding of incoming calls
Dual-tone multi-
frequency (DTMF)
transmission
Verify successful transmission of in-band and out-of-
band digits (RFC2833) for calls placed to and from the
DUT with a variety of other devices
Table 2: Extended Feature Test Cases
Verify appropriate notification and successful connection
of incoming call while busy with another party
Verify successful park and retrieval of connected call
Verify successful blind transfer of connected call
Verify successful monitored transfer of connected call
Verify successful ad hoc conference of three parties
Verify that Caller ID name and number is sent and
received from SIP endpoint device
Pass,
displays
Caller
Name only
on LCD, but
it does have
the Caller
ID in
history.
Verify dialing “911” on DUT could connect with “911”
services
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension.
Auto Attendant Menu
“Dial by Name”
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension using the “Dial by Name” feature.
Auto Attendant Menu
checking Voice Mail
mailbox
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
Voice Mail Login Extension.
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