17
Troubleshooting Your Phone
This chapter contains general troubleshooting information to help you solve 
any problems you might encounter when you use the SoundStation IP 7000 
conference phone with the Polycom HDX system in an unsupported VoIP 
environment. The tables in this chapter list possible trouble symptoms, the 
likely causes of these problems, and recommended corrective actions to take. 
Problems are grouped as follows:
• Calling
• SoundStation IP 7000 Display
• Upgrading the SoundStation IP 7000 Phone
If you require more information or assistance, contact your system 
administrator.