Quickstart Guide | Polycom VVX 500 Series Quickstart Guide | Polycom VVX 500 Series
9
Voicemail
Setting up Voicemail:
• Access the voice portal by pressing on the top right
corner of your home screen
• Enter the default password: 0000# or 1234#
• Change the password to your personal four digit password
and then confirm
• Record your name
Customise Greetings:
• Access the voice portal by pressing
• Enter your four digit password
• Access your mailbox by pressing 1
• Then press 2 to change your Busy greeting
• Or press 3 to change your No Answer greeting
Remote Access to your Voicemail:
• Dial your direct number (pre-fix plus extension number)
• When you hear your mailbox greeting being played press *
• Enter your four digit password
• Press 1 to access your Voicemail Box
• Then press 1 to listen to your messages
• Press # to save the message, 7 to delete or 2 to repeat.
10
Call Forward options
Forward all calls to another number:
• Press the Forward soft key on the bottom of your Home
screen.
• Press 1 (Always)
• Enter the number you wish to forward all calls to
• Press the Enable soft key
Note: To disable press the Forward soft key again and disable
the Always option.
You can also use feature codes by dialling *72 to enable this
function and *73 to disable
Forward unanswered calls to another number:
• Press the Forward soft key on the bottom of your Home
screen.
• Press 2 (No Answer)
• Enter the number you wish to forward unanswered calls to
• Press the Enable soft key
Note: To disable press the Forward soft key again and disable
the No Answer option.
You can also use feature codes by dialling *92 to enable this
function and *93 to disable