Quickstart Guide | Polycom VVX 500 Series Quickstart Guide | Polycom VVX 500 Series1 2
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Chapter 1: Getting Started
Before you use your phone, you may wish to take a few moments to become familiar with its features
and user interface. In this chapter, you learn about your phone’s components, the screen layout, and
how to use the touchscreen. You’ll also learn how to clean the touchscreen and configure your phone
remotely using the Polycom Web Configuration Utility.
Note: Accessing Features and Options
Before you read this guide, keep in mind that certain phone features are configurable by your
system administrator or determined by your phone environment. As a result, some features may
not be enabled or may operate differently on your phone. The examples and figures in this guide
may not directly reflect the layout of your specific phone screen.
Provides ringer and hands-free (speakerphone) audio output.
Enables you to enter numbers, letters, and special characters. You can also use the
dialpad keys to select menu items that have index numbers.
Chapter 1: Getting Started
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Understanding Phone Icons and Status Indicators
The following icons and indicators may display on the screen to indicate phone, call, or buddy/contact
status, or to indicate that a feature is enabled. You can tap certain icons to access information or
features.
Registered line
Press to view more or fewer icons
in Home view.
Unregistered line
Status indicators in Lines view. A
flashing red bar indicates held calls.
A green bar indicates an active call.
Phone warning
Tap to see more information
Placing a call
Tap to edit
Active call using Polycom HD Voice
Shared line
Held call
Shared line with a held call
Incoming call (in Home view)
Call forwarding (Always) enabled
Incoming call (in Lines view and the
Incoming Call window)
Tap to access Recent Calls
Active conference
Tap to access your Message Center
USB flash drive attached
Presence status (Available)
Recording in progress or paused
Presence status (Busy)
Placed call (in Recent Calls view)
Presence status (Away)
Received call (in Recent Calls view)
Presence status (Do Not Disturb)
Missed call (in Recent Calls view)
Presence status (Offline)
Do Not Disturb enabled
Presence status (No information)
Login credentials locked
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Polycom VVX 500 Series | Features Understanding the Icons
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