End User Training Participant Guide
Polycom VVX 500 and 600 Series Phones
23
Forwarding Calls from Your Phone
ENA SmartVoice extensions assigned a Pro Feature Package are forwarded
using the Reach Me function in the ENA SmartVoice User Portal and not the
access (star) codes show below.
How do I forward calls immediately to another phone?
1. Dial *72 followed by the number to which you would like to forward calls.
2. Tap Send or Dial.
How do I turn off immediate call forwarding?
1. Dial *73.
2. Tap Send or Dial.
How do I forward calls to another phone if I don’t answer my phone?
1. Dial *92 followed by the number to which you would like to forward calls.
2. Tap Send or Dial.
How do I off forwarding calls if no answer?
1. Dial *93.
Tap Send or Dial.
You set how long your phone rings before being forwarded using the the
Reach Me function in the ENA SmartVoice User Portal.