End User Training Participant Guide
Polycom VVX 500 and 600 Series Phones
II
I have a direct dial number I can call from outside the system: ......................................................... 15
I have an extension-only number I cannot call from outside the system: ......................................... 15
What are the voicemail menu options? .................................................................................................. 16
Recent Calls List .......................................................................................................................................... 17
How do I use my phone’s Recent Calls lists? .......................................................................................... 17
How do I clear the onscreen Missed Calls message? .............................................................................. 17
Conference Calls ......................................................................................................................................... 18
How do I make a 3-party Conference Call? ............................................................................................. 18
If I’m already on two calls, how do I join them into a conference call? ................................................. 19
Call Park ...................................................................................................................................................... 19
How do I park a call? ............................................................................................................................... 19
How do I pick up a parked call? .............................................................................................................. 20
Recording Calls ............................................................................................................................................ 21
How do I record a call? ........................................................................................................................... 21
Paging .......................................................................................................................................................... 22
How do I make a zone page that is broadcast through the phone speakers? ........................................ 22
If my building intercom system is integrated with my ENA SmartVoice system, how do I make an
announcement? ...................................................................................................................................... 22
Forwarding Calls from Your Phone ............................................................................................................. 23
How do I forward calls immediately to another phone? ........................................................................ 23
How do I turn off immediate call forwarding? ....................................................................................... 23
How do I forward calls to another phone if I don’t answer my phone? ................................................. 23
How do I off forwarding calls if no answer? ........................................................................................... 23