Contents
Contents .................................................................................................................................... 2
Introduction ................................................................................................................................ 4
How to set up the Polycom VVX500 .......................................................................................... 5
Phone Keys and Hardware ........................................................................................................ 6
Using your phone ....................................................................................................................... 7
Home view ............................................................................................................................................. 7
Lines view .............................................................................................................................................. 7
Calls View .............................................................................................................................................. 8
Understanding Phone Icons and Status Indicators .................................................................. 10
Answering Calls ....................................................................................................................... 11
Answering another Call ........................................................................................................................ 11
Answering Calls Automatically ............................................................................................................. 12
Placing Calls ............................................................................................................................ 13
Calling from the Dialler ......................................................................................................................... 13
Placing Calls from Favourites, Lists and Directories ................................................................ 14
To call from the Recent Calls list: ......................................................................................................... 14
To call from your Favourites list: ........................................................................................................... 14
To call from your Directory: .................................................................................................................. 14
Redialling Numbers .............................................................................................................................. 15
Ending Calls ............................................................................................................................. 16
Setting up and handling three way calls ................................................................................... 17
Ending three way calls ......................................................................................................................... 17
Listening to Voicemail .............................................................................................................. 18
Recent Calls ............................................................................................................................ 19
Working with Your Contact Directory .................................................................................................... 20
To view your Contact Directory: ........................................................................................................... 20
To view contact information: ................................................................................................................. 21
To search for a contact: ........................................................................................................................ 21
To dial a contact: .................................................................................................................................. 21
To add a contact: ................................................................................................................................. 21
To update a contact's information: ........................................................................................................ 22
To delete a contact: .............................................................................................................................. 22
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