Polycom VVX500 - Default Chapter; Table of Contents

Polycom, Inc. 3
Contents
About This Guide ...................................................................................................... 7
Who Should Read this Guide? ........................................................................................................ 7
Conventions Used in this Guide ..................................................................................................... 7
Terms and Writing Conventions ....................................................................................................... 7
Information Elements ....................................................................................................................... 8
Typographic Conventions ................................................................................................................ 9
What’s in This Guide ...................................................................................................................... 10
Related Documents ........................................................................................................................ 10
Getting Started .................................................................................................... 13 1:
Understanding Phone Keys and Hardware .................................................................................. 13
Navigating Phone Views ................................................................................................................ 14
Home View ..................................................................................................................................... 15
Lines View ...................................................................................................................................... 17
Active Call View ............................................................................................................................. 18
Calls View ...................................................................................................................................... 18
Understanding Phone Icons and Status Indicators .................................................................... 19
Navigating Your Phone Interface .................................................................................................. 20
Entering Data and Updating Fields ............................................................................................... 21
Using the Onscreen Keyboard ....................................................................................................... 22
Using the Dialpad Keys on the Phone Console ............................................................................. 24
Cleaning the Touchscreen ............................................................................................................. 25
Registering the Phone .................................................................................................................... 26
Configuring Your Phone Using the Web Configuration Utility .................................................. 26
Using Basic Features ......................................................................................... 28 2:
How Your Phone Handles Calls .................................................................................................... 28
Answering Calls .............................................................................................................................. 29
Answering Another Call.................................................................................................................. 30
Answering on a Shared Line .......................................................................................................... 31
Answering Calls Automatically ....................................................................................................... 32
Managing Multiple Calls ................................................................................................................. 32
Placing Calls ................................................................................................................................... 34
Calling from the Dialer .................................................................................................................... 34
Placing Calls from Favorites, Recent Call Lists, and Directories ................................................... 35
Redialing Numbers ......................................................................................................................... 36
Ending Calls .................................................................................................................................... 36
Using Headsets ............................................................................................................................... 36
Enabling Headset Memory Mode ................................................................................................... 37
Using Bluetooth Headsets with Your VVX 600 Phone ................................................................... 38
Responding to Incoming Calls ...................................................................................................... 42
Ignoring Incoming Calls.................................................................................................................. 42