Chapter 4: Maintenance Q8 Series Userās Manual
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Chapter 4: Maintenance
Warnings
(1) Make sure the printer is powered off before performing maintenance operations.
(2) The Printhead may be hot due to recent printing. Wait until the Printhead cools before performing maintenance.
(3) Use only anhydrous isopropyl alcohol to clean the print head.
Cleaning the Printhead
The Printhead is the mechanism that enables the ink to impact the label. Due to the Printheads precision construction and
necessary location in the printer, it comes into contact with consumables and therefore is susceptible to dirt accumulation. If
dirt is not removed, the Printhead may be damaged. To ensure longevity of the Printhead, follow the recommended
maintenance guidelines below:
Note: A Printhead damaged by misuse is not covered under warranty.
Clean the Printhead
Clean the Printhead after every (1) roll of ribbon use or every (3) rolls of label media use. To clean the Printhead:
1. Turn printer power off
2. Open the top cover of Q8 printer
3. Turn the handle to open.
4. Remove the ribbon (if applicable) and media
5. Use a cotton swab dipped in anhydrous isopropyl alcohol. Rub the swab along the Printhead until the swab no longer
accumulates ink
6. Let the Printhead dry before using the Q8 again
Cleaning the Platen Roller
The Platen Roller, located at the exit point and underneath labels, supports the labels as they feed out of the printer. The roller
can accumulate debris from consumables, such as dirt, sand, dust or glue. To ensure longevity of the Platen Roller, follow the
recommended maintenance guidelines below:
Clean the Platen Roller after every (3) rolls of label media used. To clean the Platen Roller:
1. Turn off the printer.
2. Open the top cover.
3. Remove the ribbon (if applicable) and media.
4. Use a cotton swab dipped in anhydrous isopropyl alcohol. Rub the swab along the Platen Roller while rotating the roller
until the swab no longer accumulates ink or debris.
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