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Black Screen - Full Console
Description
Console displays only a black screen. Machine is unusable.
Possible Causes
1 Console has frozen
2 Console is attempting to boot to an image that has corrupted
3 Touch screen has failed
Possible Remedies
1 Reboot the machine to resolve any software freezing issues.
2 If the console is attempting to boot to a corrupted software image, when a reboot is performed, the
CPA version number will scroll across the display of the machine controls, but the screen will remain
black and will never reach the Precor splash screen. Perform a 4 Power Cycle (See Boot Screen
Procedure below) to force the machine to revert to the backup image. When the unit boots
successfully, reflash the unit with the correct software to ensure that the old, corrupted image has a
usable image installed.
3 If the touch screen has failed, the entire console will need to be replaced.
Boot Screen Procedure
1 Turn the power off, wait 5-10 seconds, then back on. On treadmills, turn the on/off switch to the off
position then back to the on position. On self powered units, disconnect the power source connected
to the P80 console and then reconnect the power source.
2 Wait 5-15 seconds. Watch for the screen to flash. It is critical that the timing be no less than 5 seconds
and no greater than 45 seconds for the procedure to be successful.
3 Repeat steps 1 and 2 for 3 additional power Off and On cycles.
4 On the last or 4
th
cycle leave the power connected or the power switch turned to the On position
allowing the P80 console to boot up completely.
5 If the P80 console boot up to the Welcome screen was successful, go to step 6. If the P80 console still
will not boot to the Welcome screen try the power cycle again up to two times more as needed.
Contact PRECOR customer support.
6 Reprogram the P80 console with the most current software package available. P80 Updating
Software, for instructions on how to reprogram the P80 console. Be sure to double flash.
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