PROMETHEUS PATHWAY MR-20 - STANDARD WARRANTY SERVICE AGREEMENT; Service and Exclusions

PATHWAY
®
MR-20 OPERATOR’S GUIDE
55
STANDARD WARRANTY SERVICE AGREEMENT
NOTE: The Prometheus Group
®
provides no warranty on these items, and
any service required must be obtained from the original
manufacturer.
The Prometheus Group
®
warrants equipment of its own manufacture to be free from
defects in material and workmanship as follows:
One (1) year from the date of shipment to the original purchaser, subject to the terms,
conditions, limitations, and exclusions specied herein.
Service: The Prometheus Group
®
of New Hampshire, Ltd., hereafter
“The Prometheus Group
®
”, shall provide, for the term of this warranty, repair of
defective Prometheus Group
®
units. This warranty shall include all parts and
labor charges. The purchaser must obtain a Return Authorization Number and
must return the defective unit, at the purchaser’s own expense to The Prometheus
Group
®
. The Prometheus Group
®
may, at its option, repair and return the unit or
provide a replacement unit. Should The Prometheus Group
®
elect to provide a
replacement unit, then this warranty is automatically transferred to the
replacement unit. The Prometheus Group
®
shall return, at The Prometheus
Group’s
®
own expense, the repaired or replacement Prometheus Group
®
unit.
1.
Exclusions: The following conditions are excluded from service under this
warranty:
A. Preventative maintenance. Preventative maintenance, dened as
maintenance performed for the purpose of preventing a malfunction, is
excluded from service under this warranty.
B. Repair of damage or malfunction of Prometheus Group
®
equipment
resulting from abuse, accident, modication, usage of accessories,
consumables and components not supplied or approved by The Prometheus
Group
®
, or other cause other than normal usage, including but not limited to
operator error, failure of other user-supplied equipment, and equipment
operation in excess of design specications is excluded from service under this
warranty.
C. Loss due to re, ood, robbery, burglary, theft, vandalism, radioactive
contamination, or other natural disasters or Acts of God is excluded from
service under this warranty.
D. Replacement of batteries, accessories and expendables such as electrodes,
are excluded from service under this warranty.
E. Commercial Equipment made by others, such as computers and printers.
2.