QOLSYS Panel 2+ - PANEL TEST TROUBLESHOOTING

TROUBLESHOOTING
PANEL TEST TROUBLESHOOTING
QOLSYS CONFIDENTIAL AND PROPRIETARY
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If you run a panel test and it fails, use the following steps to fix the issue.
Test
Description
If fails:
Arm-Disarm
Tests the arm/disarm operation
Reboot panel, run test again then if necessary perform a master reset and repeat
test
Camera
Tests panel camera operation
Reboot panel, run test again then if necessary perform a master reset and repeat
test
Photos
Checks that photos are loaded in the
photo frame app
1) Go to Settings -> Photo Frame -> Add Photos
2) Add photos from Wifi photo sets or an SD card
Help Videos
Checks help videos are installed in the
panel.
!1) Go to Settings/Advanced Settings/Installation -> Load Help Videos
!2) Load All the Help videos in SD card and insert it into panel
!3) Add the selected files from SD card to help videos list on the panel
Battery
Checks panel battery health
1) Make sure the battery is connected
2) If test continues to fail, replace the battery
LED Green/Red
Check panel LED operation
1) Reboot the panel and run the test again
2) Master reset and repeat test