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QOLSYS Panel 2+ User Manual

QOLSYS Panel 2+
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The Qolsys IQ Panel 2+ is a 7” (17.8cm) touchscreen built with an Android operating system,
providing full security and smart home functionality in an easy to use interface.
INSTALLATION MANUAL
Qolsys IQ Panel 2+
Software Version 2.5.0
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QOLSYS Panel 2+ Specifications

General IconGeneral
Display7-inch touchscreen
MicrophoneYes
Z-WaveZ-Wave Plus
ConnectivityWi-Fi, Ethernet, Cellular
ProcessorQuad-core
Operating SystemAndroid-based
Wireless TechnologyWi-Fi, Bluetooth
Camera5 MP
SpeakerYes
Battery BackupRechargeable lithium-ion battery
Cellular4G LTE
Siren85 dB
PowerAC power with battery backup
Security128-bit encryption
Voice ControlAmazon Alexa

Summary

INSTALLATION MANUAL

IQ Panel 2+ Overview

A 7” touchscreen with Android OS providing security & smart home functionality.

INTRODUCTION

INCLUDED IN BOX

Lists the components included with the IQ Panel 2+.

ABOUT THIS GUIDE

Outlines the guide's scope, content, and limitations.

SUPPORT CONTACT

Provides contact information for technical support.

PANEL OVERVIEW

EXTERIOR FRONT VIEW

Identifies external components on the front of the IQ Panel 2+.

EXTERIOR BACK VIEW

Identifies external components on the back of the IQ Panel 2+.

INTERIOR COMPONENTS

Details the internal components and radios of the IQ Panel 2+.

INSTALLING THE PANEL

WALL MOUNT OPTION

Step-by-step instructions for mounting the IQ Panel 2+ on a wall.

TABLE STAND OPTION

Instructions for using the table stand to position the IQ Panel 2+.

WIRING DIAGRAM

Illustrates the wiring connections for sensors and power.

POWERING THE PANEL

Procedure for connecting power and turning on the IQ Panel 2+.

USER INTERFACE

HOME SCREEN OVERVIEW

Explains the layout and sections of the IQ Panel 2+ home screen.

MESSAGE CENTER

Details where to find security provider messages, alerts, and tutorials.

SETTINGS TRAY

Accessing system settings, Wi-Fi, and quick settings via the top menu.

PROGRAMMING

SCREEN LOCK CONFIGURATION

Configuring PIN codes for panel access and partition security.

SYSTEM SETTINGS

Access to basic settings like display, SD card, and status without special codes.

ADVANCED SETTINGS ACCESS

Accessing dealer, installer, or master code protected advanced configurations.

SETUP WIZARD GUIDE

Onscreen tool for a step-by-step, consistent installation process.

LAUNCH WIZARD PROCEDURE

Initiates the Easy Setup Wizard based on chosen configuration.

WIZARD SETTINGS CONFIGURATION

Customizing which pages appear in the Setup Wizard walkthrough.

INSTALLATION SETUP

Entering dealer contact info required for panel programming.

INSTALLER/DEALER SETTINGS

Configure panel settings like supervisory times, power, and cell loss timeouts.

SYSTEM LOGS MANAGEMENT

Managing panel logs for troubleshooting and bug identification.

SIREN AND ALARMS CONFIGURATION

Adjusting siren and alarm settings for various event types.

SECURITY AND ARMING SETTINGS

Change arming settings, entry/exit delays, and duress authentication.

CAMERA SETTINGS

Enable/disable disarm photos, alarm photos, and alarm videos.

Z-WAVE DEVICE LIST

View device-specific information for programmed Z-Wave devices.

SOUND CUSTOMIZATION

Customize panel sounds, voices, beeps, and chime volume.

PARTITIONS MANAGEMENT

Edit partition names and view user/sensor assignments for up to 4 partitions.

LOCAL AUTOMATION SETUP

Configure Z-Wave device automation rules locally for 'vacant home mode'.

SECURITY SENSORS

SECURITY SENSOR MANAGEMENT

Add, edit, or delete up to 128 security PowerG or life safety devices.

AUTO LEARN SENSOR PROCEDURE

Pair sensors by tripping or tampering, then edit their information.

ADD SENSOR MANUALLY

Manually pair sensors by entering DL code or Serial number.

SCAN QRCODE TO ADD SENSOR

Add sensors by scanning their QR code for automatic DL ID entry.

PARTITION NAME ASSIGNMENT

Assign sensors to specific partitions for independent control and arming.

SENSOR TYPE SELECTION

Choose from a list of available sensor types when adding or editing devices.

SENSOR GROUP CONFIGURATION

Change sensor behavior based on group ties to sensor type.

DOOR/WINDOW SENSOR GROUPS

Details on door/window sensor groups, supervision, and scenarios.

SENSOR NAME CUSTOMIZATION

Select preset names or create custom descriptions for sensors.

CUSTOM SENSOR NAME ENTRY

Type custom sensor names using the android keyboard.

CHIME TYPE SELECTION

Program unique chimes or turn off chiming for individual sensors.

VOICE PROMPTS CONFIGURATION

Enable or disable audible annunciations for sensor events.

SENSOR SOURCE IDENTIFICATION

Indicates the sensor's incoming frequency when pairing to the IQ Panel.

EDIT EXISTING SENSOR

Modify sensor details like type, name, and group, excluding DL/Sensor ID.

DELETE SENSOR FUNCTION

Remove individual sensors or multiple sensors from the panel.

SENSOR STATUS MONITORING

Monitor sensor status in real-time (open, close, tamper, idle, low battery).

PANEL MOTION SETTINGS

Adjust sensitivity threshold and mask areas for the built-in motion detector.

WI-FI DEVICES

WI-FI DEVICE MANAGEMENT

View and remove Wi-Fi devices, configure Qolsys Access Point.

WI-FI CONNECTION

Scan and connect to a Wi-Fi network for updates and dual path.

ACCESS POINT SETTINGS

Configure SSID, DHCP IP Range, password, and WPS for the panel's Wi-Fi.

ACCESS POINT CONNECTED DEVICES

View IP, MAC address, and connection duration of Wi-Fi clients.

IQ REMOTE DEVICES PAIRING

Pair up to 3 IQ Remote Secondary Touchscreens to the panel.

3RD PARTY CONNECTIONS

Enable or disable third-party device integration on the panel.

Z-WAVE DEVICES

Z-WAVE DEVICE MANAGEMENT

Add, Edit, Clear, Remove Z-Wave devices, access Z-Wave Settings.

ADD Z-WAVE DEVICE

Add new devices to the Z-Wave network using INCLUDE or S2 security.

CLEAR Z-WAVE DEVICE

Remove Z-Wave devices from a network or the IQ Panel 2.

DELETE FAILED Z-WAVE DEVICE

Remove failed Z-Wave devices from the IQ Panel 2's memory.

REMOVE ALL Z-WAVE DEVICES

Delete all Z-Wave devices and reset the panel's Z-Wave controller.

VIEW/EDIT Z-WAVE ASSOCIATIONS

Manually change Z-Wave associations for specific devices.

Z-WAVE SETTINGS CONFIGURATION

Set maximum Z-Wave devices and control other Z-Wave settings.

SMARTSTART FOR Z-WAVE DEVICES

Add Z-Wave devices by scanning QR code or entering DSK.

Z-WAVE PROVISIONING LIST

View network status of devices added via SmartStart.

BLUETOOTH DEVICES

BLUETOOTH DEVICE MANAGEMENT

Add, Edit, Delete, Configure Bluetooth devices and speakers.

ADD BLUETOOTH DEVICE

Pair up to 5 mobile Bluetooth devices to the panel.

EDIT BLUETOOTH DEVICE

Modify settings for paired Bluetooth devices, including disarm permissions.

DELETE BLUETOOTH DEVICE

Remove a specific paired Bluetooth device from the panel.

REMOVE ALL BLUETOOTH DEVICES

Delete all enrolled Bluetooth devices at once.

BLUETOOTH SETTINGS

Enable/disable Bluetooth radio and adjust disarm timeout.

ADD BLUETOOTH SPEAKER

Pair Anker Bluetooth speakers for remote voice annunciations.

SYSTEM TESTS

SYSTEM TEST OVERVIEW

Perform various tests to ensure the system is working properly.

WI-FI CONNECTION TEST

Checks the IQ Panel 2's connection to your network (router).

SENSOR SIGNAL STRENGTH TEST

Shows actual dBm signal strength of each sensor and graphs events.

REAL TIME NOISE FLOOR VIEW

View Real Time Noise Floor for sensor signal strength.

SENSOR TEST TROUBLESHOOTING

Troubleshooting tips for sensor test issues, including signal strength.

CELLULAR CONNECTION TEST

Tests the panel's built-in cellular radio connection to Alarm.com.

IMAGE SENSOR CONNECTIVITY TEST

Test image sensor connectivity and ability to take photos.

Z-WAVE NETWORK TESTS

Tests connection between panel and enrolled Z-Wave devices.

REDISCOVER Z-WAVE NETWORK

Re-maps the Z-Wave network to ensure efficient communication paths.

Z-WAVE NEIGHBOR INFO

View which devices can see each other to assess network routes.

Z-WAVE COUNTERS

View failed/acknowledged commands for Z-Wave network health.

Z-WAVE DIAGNOSTICS

Graphical representation of the Z-Wave network and device routes.

ADVANCED Z-WAVE DIAGNOSTICS

Access Network Health, Repeater Test & Last Working Route.

POWER G SENSOR TEST

Ping PowerG sensors and review signal strength and CAM images.

PANEL GLASS BREAK TEST

Test panel microphones via clap or glass break simulator.

PANEL GLASS BREAK DETECTION REQUIREMENTS

Requirements for panel installation, detection area, and glass type.

DUAL PATH CONNECTIVITY TEST

Verifies Dual-Path connectivity using cellular and Wi-Fi radios.

DAUGHTER CARDS INTEGRITY TEST

Tests the integrity of installed daughter cards.

PANEL PROCESS TEST

Runs through and tests all panel processes.

CUSTOMIZATION

USER MANAGEMENT

Manage up to 242 user codes with different access levels.

DEALER BRANDING OPTIONS

Customize Dealer Contact info, Logo, Help Videos and Billboard.

CONTACT INFORMATION SETUP

Customize contact info displayed in the 'Contact Us' section.

LOAD CUSTOM DEALER LOGO

Load a custom dealer logo onto the panel via micro SD Card.

ON-SCREEN BILLBOARD SETUP

Load dealer photos as a screensaver; cannot be deleted by user.

LOAD CUSTOM HELP VIDEOS

Upload custom help videos via SD Card for troubleshooting.

CONNECTING TO WI-FI

Steps to connect the panel to a Wi-Fi network.

WEATHER FORECAST DISPLAY

View today's and 4-day forecasts based on Alarm.com services.

PHOTO FRAME DISPLAY

Configure the IQ Panel 2 to display digital photos when not in use.

PHOTO FRAME APP BUTTONS

Controls for Photo Frame: Play, Remove, Add Photos, and Settings.

PHOTO FRAME SETTINGS

Adjust duration, effect, shuffle, display type, and nighttime mode.

LOAD IMAGES FROM SD CARD

Load new images for the photo frame from an SD card.

MAINTENANCE

UPGRADE SOFTWARE OVERVIEW

Upgrade panel software via Wi-Fi or SD Card.

UPGRADE SOFTWARE USING WI-FI

Procedure for updating panel software wirelessly.

SOFTWARE UPDATES VIA SD CARD

Instructions for updating panel software using an SD card.

AUTOMATIC BACKGROUND CHECK AND DOWNLOAD

Enable automatic checking and downloading of new software versions.

BATTERY REPLACEMENT PROCEDURE

Steps for safely replacing the IQ Panel 2's internal battery.

TROUBLESHOOTING

ABOUT PANEL INFORMATION

View battery, software, hardware, patch, panel, and cellular information.

POWER DOWN PROCEDURE

Steps to safely power down the panel without removing power.

PANEL REBOOT PROCEDURE

Steps to reset the operating system to resolve difficulties.

HARD REBOOT INSTRUCTIONS

Procedure for performing a hard reset when necessary.

PANEL TEST TROUBLESHOOTING

Steps to fix issues when panel tests fail (Arm/Disarm, Camera, Photos).

CANNOT LOAD HELP VIDEOS REQUIREMENTS

Requirements for video file types, size, and aspect ratio for help videos.

LEGAL

IMPORTANT WARNINGS AND INFORMATION

Locates important warnings and information on the panel's mounting plate.

CE COMPLIANCE STATEMENT

Conformity with Electromagnetic Compatibility and Low Voltage Directives.

EN COMPLIANCE STATEMENT

EU EN50131 compliance, requirements, disabled functions, and EN50136-1:2012 installation notes.

SPECIFICATIONS

TECHNICAL SPECIFICATIONS

Details platform, display, wireless, Z-Wave, cellular, and memory specifications.

HARDWARE SPECIFICATIONS

Details LED, speaker, camera, microphone, siren, battery, and physical specs.

SUPPORTED POWER-G SENSORS

List of detector types and corresponding PowerG sensor models.

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