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Quadra-Fire SANTA FE - User Manual

Quadra-Fire SANTA FE
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R
www.quadrare.com
7068-114B
December 1, 2011
SANTA FE PELLET STOVE
Owner’s Manual
Installation and Operation
SANTAFE-NZ-MBK
Model:
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
• Donotstoreorusegasolineorotheram-
mablevaporsandliquidsinthevicinityofthis
oranyotherappliance.
• Donotoverre-Ifanyexternalpartstartsto
glow,youareoverring.Reducefeedrate.
Overringwillvoidyourwarranty.
• Complywithallminimumclearancestocom-
bustiblesasspecied.Failuretocomplymay
causehousere.
DO NOT DISCARD THIS MANUAL
CAUTION
• Importantoperatingand
maintenance instruc-
tionsincluded.
• Leavethismanualwith
partyresponsibleforuse
andoperation.
• Read,understandand
follow these instruc-
tionsforsafeinstalla-
tionandoperation.
DO NOT
DISCARD
WARNING
Hot glass will cause burns.
• Donottouchglassuntilitiscooled
• NEVERallowchildrentotouchglass
• Keepchildrenaway
• CAREFULLYSUPERVISEchildreninsameroom
asreplace.
• Alertchildren and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other
ammablematerialsaway.
HOT SURFACES!
Glassandothersurfacesare
hotduringoperationAND
cooldown.
FuelType:WoodPellets,lessthan38mminlength,
6mmto8mmindiameter.
Burningofanyothertypeoffuelvoidsyourwarranty.
CAUTION
Checkbuildingcodespriortoinstallation.
• Alllocalregulations,includingthosereferringtonationaland
Europeanstandardsneedtobecompliedwithwheninstalling
theappliance.
• Consultlocalreofcialsorauthoritieshavingjurisdiction
aboutrestrictions,installationinspection,andpermits.
CAUTION

Table of Contents

Questions and Answers

  • B
    brookefoxSep 13, 2025
    Why won't the convection blower start on my Quadra-Fire Pellet stove?
    • J
      Jennifer HartSep 13, 2025
      If the convection blower on your Quadra-Fire Pellet stove fails to start, here are some possible causes: * A defective #1 snap disc: Replace the snap disc. * The blower is not plugged in: Check that the blower is plugged into the wire harness. * The blower is defective or an object is jammed in the impeller: Replace the blower. If none of these issues are present, the control box may be defective and require replacement.
  • C
    Christian RichmondSep 14, 2025
    What causes the exhaust blower to fail to start on my Quadra-Fire SANTA FE?
    • M
      Marie JarvisSep 15, 2025
      If the exhaust blower on your Quadra-Fire Pellet stove fails to start, consider the following: * Ensure the blower is plugged into the wire harness and verify the plug fits properly into the outlet. * Check for any intermittent electrical connections. * Inspect for any obstructions in the blower and clean the exhaust system. If the issue persists, the blower may be defective and need replacement. Also, the control box may be defective.
  • W
    william17Sep 16, 2025
    Why does the exhaust blower on my Quadra-Fire SANTA FE Pellet stove not shut off?
    • K
      Kristin MartinSep 17, 2025
      If the exhaust blower on your Quadra-Fire Pellet stove does not shut off, the control box is likely defective and needs to be replaced.
  • K
    Kelly MannNov 18, 2025
    What to do if my Quadra-Fire SANTA FE has the call light on but no fire and no fuel in the firepot?
    • M
      Mathew JacksonNov 19, 2025
      If your Quadra-Fire Pellet stove's call light is on, but there's no fire and no fuel in the firepot, here's what you can check: * Ensure the hopper has fuel and fill it if empty. * Inspect and reset or replace the #2 snap disc. * Verify the exhaust blower is plugged in and working. * Confirm the vacuum switch is plugged in. * Check the vacuum hose for good condition, ensuring it's clear and connected at both ends. * Make sure the thermocouple is in good condition and properly plugged in. * Ensure the venting system is clean. * Confirm the front door is closed. * Check the vacuum switch fitting on the back of the auger tube for any blockages. * Close the hopper lid. * Check the hopper switch operation and adjust the magnet position if necessary. If these steps don't ...
  • S
    Shelby BrownNov 22, 2025
    Why Quadra-Fire SANTA FE Pellet stove feed system fails to start and amber light is blinking?
    • C
      charlesallenNov 22, 2025
      If the feed system on your Quadra-Fire Pellet stove fails to start and the amber light is blinking, the possible causes are: * The stove is out of fuel, so check the hopper and fill it. * The #2 snap disc may be defective or tripped; reset or replace it. * The vacuum switch may not be closing due to no vacuum. Check the vacuum fitting on the auger tube for restrictions. Check the door rope and replace if necessary. Ensure the exhaust blower is plugged in and operating. Check the vacuum switch is plugged in. Verify the vacuum hose is in good condition, clear, and connected at both ends. Make sure the venting system is clean. Replace the vacuum switch if needed. * The feed system might be jammed or blocked. Empty the hopper of fuel and use a wet/dry vacuum cleaner to remove any rema...

Summary

Section 1: Specifications

A. Glass Specifications

Details the 5mm ceramic glass used in the appliance and replacement guidelines.

B. kW & Efficiency Specifications

Explains how kW input varies and advises consulting a dealer for optimal results.

C. Specification Table

Presents a comprehensive table of the stove's technical classifications and testing standards.

Section 2: Operating Instructions

A. Fire Safety

Provides essential safety considerations for operating the pellet stove, including smoke detectors.

B. Combustible;Non-Combustible Material

Defines and differentiates between combustible and non-combustible materials.

C. Fuel Material and Fuel Storage

Guides on selecting, storing, and handling pellet fuels, including ash content and size.

D. General Operating Information

Covers general operational aspects like turning the unit on/off and thermostat use.

E. Before Your First Fire

Lists crucial steps to perform before operating the appliance for the first time.

F. Filling the Hopper with Fuel

Instructions on correctly filling the pellet hopper, including capacity and lid closure.

G. Starting Your First Fire

Step-by-step guide for initiating the appliance's first burn cycle.

H. Fire Characteristics

Describes normal flame patterns and how to interpret them.

I. Ignition Cycles

Explains the ignition process, including blower operation and fuel feed.

J. Clear Space

Specifies required minimum clearances around the appliance for fire safety.

Section 3: Maintaining & Servicing Your Appliance

A. Proper Shutdown Procedure

Details the correct sequence for safely shutting down the appliance.

B. Quick Reference Maintenance Chart

A summary chart of routine cleaning and inspection tasks and their frequencies.

C. General Maintenance

Covers general cleaning aspects, including firepot cleaning and fuel types.

Section 4: Replacement Parts

A. Convection Blower Replacement

Step-by-step instructions for replacing the convection blower.

B. Combustion Blower Replacement

Guide for safely removing and replacing the combustion blower.

C. Snap Disc #2 Replacement

Procedure for replacing the fuel delivery interrupt snap disc.

D. Igniter Replacement

Instructions for replacing the igniter component.

E. Baffle & Brick Set Removal

Details on how to remove the baffle and firebox bricks.

F. Baffle & Brick Replacement

Steps for correctly reinstalling the baffle and firebox bricks.

G. Glass Replacement

Comprehensive guide for safely replacing the appliance's glass.

Section 5: Getting Started

A. Design, Installation & Location Considerations

Key factors and advice for planning the appliance's installation location.

B. Draft

Explains the importance of draft for appliance performance and how to measure it.

C. Negative Pressure

Discusses negative pressure, its causes, and mitigation strategies for safe operation.

D. Thermostat Location

Guidance on selecting an appropriate location for the wall-mount thermostat.

E. Locating Your Appliance & Flue

Advice on positioning the appliance and its flue system for optimal draft.

F. Tools And Supplies Needed

Lists necessary tools and building supplies for the installation process.

G. Inspect Appliance and Components

Procedures for inspecting all parts and components before installation.

H. Pre-Burn Check List

A checklist to ensure all safety and installation requirements are met before the first burn.

Section 6: Dimensions and Clearances

A. Appliance Dimensions

Provides detailed diagrams and measurements of the appliance.

B. Clearances to Combustibles

Specifies required safety clearances from the appliance to surrounding combustible materials.

C. Hearth Pad Requirements

Outlines the necessary dimensions and placement for the hearth pad.

Section 7: Flueing Information

A. Chimney and Exhaust Connection

Details on properly connecting the appliance to the chimney and exhaust system.

B. Outside Air Kit Instructions

Guides for installing the optional outside air kit.

C. Internal Standard Flue Kit

Information on the components and installation of the internal standard flue kit.

D. External Standard Flue Kit

Information on the components and installation of the external standard flue kit.

Section 8: Reference Materials

A. Commissioning

Steps for testing and commissioning the appliance for correct operation.

B. Component Function

Explains the purpose and operation of key internal components.

Section 9: Troubleshooting

QUADRA-FIRE Service Parts

Service and Maintenance Log

Homeowner Notes

CONTACT INFORMATION

Quadra-Fire SANTA FE Specifications

General IconGeneral
BrandQuadra-Fire
ModelSANTA FE
CategoryPellet stove
LanguageEnglish

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