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Quidel Sofia 2 - Appendix B Optimizing Analyzer Placement; Appendix C System Troubleshooting; Error Messages

Quidel Sofia 2
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Page 45 of 48
The following barcodes have been configured at the time of shipment:
1D Barcodes:
◼ UPC-A
◼ CODE 39
◼ UPC-E
◼ CODE 93 AND 93i
◼ EAN – 13 WITH EXTENDED COUPON CODE
◼ CODE 128
◼ CODABAR
◼ GS1 DATABAR
◼ INTERLEAVED 2 OF 5
2D Barcodes:
◼ DATA MATRIX
◼ AZTEC CODE
◼ QR CODE
Appendix B Optimizing Analyzer Placement
◼ Do not stack the analyzers.
◼ Do not place the analyzer near a heat source.
◼ Allow for the spacing of a minimum of 6 inches between Sofia 2 analyzers.
◼ Do not place the analyzer near a wall or other surface that minimizes proper
ventilation including the area behind the unit.
Appendix C System Troubleshooting
Error Messages
Note: The chart below describes the error messages that may be displayed while using Sofia
2. If unable to resolve the problem after troubleshooting, please record the error message
and contact Quidel Technical Support. The error message will help Technical Support
diagnose the problem.
ID
Displayed Text
Action
1
Unexpected error.
Contact Technical Support.
2
User ID must be entered.
Enter a valid User ID to proceed.
3
Patient ID must be entered.
Enter a Patient ID to proceed.
4
Invalid User ID.
Enter a valid User ID to proceed.
5
Removable storage is missing or not
writable. Please insert a USB storage
device and try again.
Insert a USB flash drive.

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