Troubleshooting
If your phone is not performing to your expectations, please try
these simple steps rst.
Symptom Suggestion
The CHARGE indicator
won’t illuminate when
the handset is placed
in the cradle.
Make sure the AC adapter is plugged
into the charger and wall outlet.
Make sure the handset is properly
seated in the charger.
Make sure the charging contacts on
the handset are clean.
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The audio sounds
weak.
Move the handset and/or base away
from metal objects or appliances and
try again.
Make sure that you are not too far
from the base.
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Can’t make or receive
calls.
Make sure that you are not too far
from the base.
Make sure the line is not in use. If an
outside call is already using a line,
you cannot use that line to make
another outside call.
Check both ends of the base
telephone line cord.
Make sure the AC adapter is plugged
into the base and wall outlet.
Disconnect the AC adapter and
reconnect.
De-register the handset (see
“Resetting Handsets” on page
33) and register the handset (see
“Registering Accessory Handsets”
on page 32).
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