Troubleshooting
46
4
Problem Causes Solutions
The main power in-
dicator does not turn
off when pressed.
This occurs in the fol-
lowing cases:
• The machine is
communicating
with external
equipment.
• The hard disk is
active.
When you turn the main power off, check if the
machine is not communicating with a computer.
Original images are
printed on the re-
verse side of the pa-
per.
You may have load-
ed the paper incor-
rectly.
Load paper correctly. Load paper into the paper
roll tray or the cut paper tray print side down,
and into the bypass tray print side up. See p.47
“Loading Paper”.
Misfeeds occur fre-
quently.
There are folds or
wrinkles in the pa-
per.
Remove any folds or wrinkles from the paper.
Jammed or torn pa-
per is inside the ma-
chine.
Remove the paper, as necessary. See p.52
“xClearing Misfeeds”.
The tray's side or end
fence may not be set
properly.
Check the side or end fence is set properly. See
p.49 “Loading Cut Paper”.
You may have load-
ed paper of a size not
shown on the paper
size selector.
When using paper of a size that cannot be de-
tected automatically, use Tray Paper SizeSet-
tings to set the paper size. See p.35 “Tray Paper
Size” and p.70 “Copy Paper”.
Originals jam fre-
quently.
Originals are curled. Smooth out any curls and try again.
You forgot your key
operator code.
— Contact your service representative.
Central vertical lines
blur or bleed at 2.5
mm intervals.
The carriage roller's
studs are pressing on
the paper as it passes
through.
Use [Adj. Print Positn.] to move the line incremen-
tally left or right. Image moves left or right ac-
cording to the number set. For details, see p.41
“Adj.Print Positn.”.
NeptuneC1_GBzen_F_FM_pre.book Page 46 Tuesday, December 16, 2003 5:03 PM
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