45
4. Troubleshooting
If Your Machine Does Not Operate As You
Want
The following chart gives explanations of common problems and messages. If
other messages appear, follow the instructions displayed.
Note
❒ If you cannot make copies as you want because of paper type, paper size, or
paper capacity problems, use recommended paper. See p.70 “Copy Paper”.
General
Problem Causes Solutions
“
Please wait.
” ap-
pears.
This message appears
when you turn on the oper-
ation switch.
If the machine does not come on af-
ter two minutes, contact your serv-
ice representative.
This message appears
when you change the toner
cartridge.
Wait for the machine to get ready.
The display is off. The display contrast is too
light.
Set “Darker” in
[Display Contrast]
un-
der System Settings. See p.40 “Dis-
play Contrast”.
The machine is in Energy
Saver mode.
Press the
{
{{
{Energy Saver}
}}
}
key to can-
cel Energy Saver mode.
The operation switch is
turned off.
Turn on the operation switch.
Nothing happens when the
operation switch is turned
on.
The main power switch is
turned off.
Turn on the main power switch.
The function status indica-
tor is red.
The function associated
with the red indicator is in-
terrupted.
Press the function key correspond-
ing to the indicator. Follow the in-
structions that appear on the control
panel.
The user code entry dis-
play appears.
Users are restricted by user
management.
Enter the user code (max.eight dig-
its), and then press
{
{{
{#}
}}
}
.
NeptuneC1_GBzen_F_FM_pre.book Page 45 Tuesday, December 16, 2003 5:03 PM