SC
[Level]
Symptom Possible Cause/Required Action
[D]
An error other than SC863
and SC864 is detected while
operating the HDD.
• Defective HDD
1. Replace the HDD.
866
[B]
SD card authentication error
A correct license is not found
in the SD card.
• SD-card data is corrupted.
1. Store correct data in the SD card.
867
[D]
SD card error
The SD card for an application
is ejected from the slot.
• The SD card for an application is ejected from the
slot.
1. Install the SD card.
868
[D]
SD card access error [File system error, Device error]
SD card error occurs when SD
card is activated.
• Defective SD card
• Defective SD card controller
1. For a file system error, format the SD card on your
PC.
2. For a device error, turn the mains switch off and on.
3. Replace the SD card.
4. Replace the controller.
870
[B]
Address data error
An error is detected in the data
copied to the address book
over a network.
• Defective software program
• Defective HDD
• Incorrect path to the sever
1. Initialize the address book data (SP5846-50).
2. Initialize the user information (format the hard disk
with SP5832).
3. Replace the HDD.
872
[B]
HDD mail data error
Service Call Conditions
119
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