Ricoh M199 - Page 168

Fax Error Code Definition (only for MF Models)
M199/M200/M203/M204 5-22 SM
Error Code Solution
2XXX14 The machine was not able to print the received fax, or the
machine's memory reached its capacity while receiving a fax
because the document was too large.
 The paper tray was empty. Load paper in the paper tray.
 The tray selected in [Select Paper Tray] under [Fax
Features] did not contain A4, Letter, or Legal size paper.
Load valid size paper in the tray, and configure the paper
size settings under [Tray Paper Settings] accordingly.
 A cover or tray was open. Close the cover or tray.
 There was a paper jam. Remove the jammed paper.
 A print cartridge was empty. Replace the print cartridge.
 The received fax was too large. Ask the sender to re-send
the document in parts as several smaller faxes, or to send
the fax at a lower resolution.
2XXX32 to 2XXX84 An error occurred while receiving a fax.
 Check if the telephone line is properly connected to the
machine.
 Disconnect the telephone line cord from the machine, and
connect the cord to a telephone. Check if you can make
calls using the telephone. If you cannot make calls this way,
contact your telephone company.
3XXX11 Connection to the server failed while sending an Internet Fax.
 Check if the network cable is properly connected to the
machine.
 Check if the network settings such as the IP address, DNS,
and SMTP settings have been configured properly (make
sure that no double-byte character is used).
3XXX12 E-mail transmission failed while sending an Internet Fax.
 There was an error in the header of the e-mail. Check if the
network settings such as the IP address, DNS, and SMTP
settings have been configured properly (make sure that no
double-byte character is used).