1st/2nd Message Problem/Solution
Close Rear/Paper Exit Cover
The paper output tray cover or the rear cover is open, or both
covers are open.
• Check the covers, make sure they are closed.
DHCP assigned, Cannot change
DHCP has been enabled to assign network addresses of: IP
address, subnet mask, gateway address.
• Disable DHCP in host interface network setup to change
any of these addresses.
Error: Enter 10, or 26 Characters
Number of hex characters entered for the WEP key is incorrect.
• Enter correct number of characters.
Error: Enter 5, or 13 Characters
Number of ASCII characters entered for the WEP key is
incorrect.
• Enter correct number of characters.
Hardware Problem, Ethernet
Machine detected an Ethernet error.
• Replace controller board.
Hardware Problem, HDD
Machine identified a HDD Board error.
• Replace HDD board.
Hardware Problem, Option RAM
Machine detected an optional RAM error.
• Replace optional RAM.
Hardware Problem, Parallel I/F
Machine failed self-diagnostic test due to a loop back error.
• If parallel I/F is in use, replace the IEEE1284 interface
board.
Hardware Problem, Printer Font
Problem with machine font file.
• Replace print module.
Hardware Problem, USB
Machine detected a USB I/F board error.
• Replace the USB I/F board.
Hardware Problem, Wireless Board
Access to the IEEE 802.11 a/g board was possible, but an
error has been detected.
Machine can access IEEE802.11 a/g board but an error was
detected.
• Confirm that the board is installed correctly.
4. Troubleshooting
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