RIGOL  Chapter 17 Troubleshooting  
 MSO2000A/DS2000A User’s Guide 
(4)  Change the trigger coupling type: if edge trigger is currently selected, press 
MENU (in the trigger control area (TRIGGER) at the front panel)  
Setting  Coupling to select “HF Reject” or “LF Reject” to filter out the 
high-frequency or low-frequency noise that disturbs the trigger. 
(5)  Change the trigger holdoff setting.  
 
5.  No display after pressing RUN/STOP: 
Check whether the trigger mode in the trigger control area (TRIGGER) at the 
front panel is “Normal” or “Single” and whether the trigger level exceeds the 
waveform range. If yes, set the trigger level to the middle or set MODE to 
“Auto”. 
Note: Using AUTO could automatically finish the above setting. 
 
6.  The display of waveform is ladder-like: 
(1)  The horizontal time base might be too low. Increase the horizontal time 
base properly to improve the display.  
(2)  If the display type is “Vectors”, the lines between the sample points may 
cause ladder-like display. Press Display  Type to set the display type to 
“Dots” to solve the problem.  
 
7.  Digital waveform is not stable: 
(1)  Check whether the signal input from the selected trigger source is 
synchronized with the digital signal. 
(2)  Adjust the oscilloscope to select the appropriate trigger mode, time base 
and other general settings. 
(3)  If the display is still not stable, please check the electrical connections and 
parameter settings again. 
(4)  Try to use other probe (such as analog probe) to verify the signal status of 
the test point. 
 
8.  Fail to connect PC or PictBridge printer through USB: 
(1) Press Utility  IO Setting  USB Device to check whether the current 
setting matches the device currently connected.  
(2) Check whether the USB cable is correctly connected to the oscilloscope. 
(3) Check whether the USB cable is in good condition. If needed, restart the 
oscilloscope. 
 
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