Roborock S6 Series

Roborock Customer Service Center - Technical Support
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4. Q: What should I do when error 4 occurs? ....................................................... 46
5. Q: What should I do when error 5 occurs? ....................................................... 46
7. Q: What should I do when error 7 occurs? ....................................................... 46
8. Q: What should I do when error 8 occurs? (Updated on January 8, 2019) ....... 46
9. Q: What should I do when error 9 occurs? ....................................................... 48
10. Q: What should I do when error 10 occurs? (Updated on August 10, 2018) ... 48
11. Q: What should I do when error 11 occurs? ................................................... 48
12. Q: What should I do when error 12 occurs? ................................................... 48
13. Q: What should I do when error 13 occurs? ................................................... 48
14. Q: What should I do when error 14 occurs? ................................................... 49
15. Q: What should I do when error 15 occurs? ................................................... 49
16. Q: What should I do when error 16 occurs? ................................................... 49
17. Q: What should I do when error 17 occurs? ................................................... 49
18. Q: What should I do when error 18 occurs? ................................................... 49
20. Q: What should I do when error 21 occurs? ................................................... 49
21. Q: What should I do when error 22 occurs? ................................................... 49
22. Q: What should I do when error 23 occurs? ................................................... 50
23. Q: What should I do when I get a message from the machine that it has failed
to return to the starting point? .............................................................................. 50
24. Q: What should I do when I get a message from the machine that the filter is
blocked when I remove the dust bin? ................................................................... 50
25. Q: What should I do when I get a message from the machine that recharge has
failed and telling me to move the dock charger to an open area? ........................ 50
26. Q: What should I do when I get a message from the machine that the dock
charger cannot be found and telling me to move the machine close to the dock
charger? .............................................................................................................. 50
27. Q: What should I do when the machine works abnormally and always knocks
into a wall or furniture? ........................................................................................ 51
28. Q: What should I do when the machine can't power on? ................................ 51
29. Q: What should I do when the startup tune does not sound and there is a
breathing white light after the machine is powered on? ........................................ 51