7-2 Troubleshooting (Operation)
The power does not come on
Hasn’t the emergency stop button been pressed?
Pressing the emergency stop button automatically turns o the
power. Cancel the emergency stop.
P. 38, “To Cancel an Emergency Stop”
Initialization is not performed or initialization fails
Isn’t the cover open?
Keep the cover closed during an initialization. If the cover is open,
this machine stops the initialization on the way.
Isn’t a foreign object caught on the spindle or XYZ-
axes?
Check for foreign objects on the spindle or XYZ axes and remove
it.
Operations are ignored.
Is the cable connected?
Connect the cable securely.
P. 30, “Cable Connections”
Isn’t the cover open?
While the cover is open, some operations are restricted. Close
the cover.
Hasn’t the Emergency Stop button been pressed?
When the Emergency Stop button is pressed, machine operation
is not possible. Release the Emergency Stop button.
P. 38 “To Cancel an Emergency Stop”
Isn’t operation paused?
When the machine is paused, cutting stops and some operations
are restricted. Cancel the paused state.
P. 49, “Pausing and Resuming Cutting”
Isn’t a large amount of cutting waste present?
Clean away any cutting waste. Clean especially carefully inside
the spindle cover in particular.
P. 97, “Cleaning Around the Spindle”
Is the handy panel connected correctly?
Before inserting of removing the connector cable for the handy
panel, switch o the power to the machine. The connection is
not detected if made while the power is on.
P. 30, “Cable Connections,” p. 40, “ Starting and Quitting”
Is the driver installed correctly?
If the connection to the computer is not made in the sequence
described, the driver may fail to be installed correctly. Check
again to ensure that the connection was made using the cor-
rect procedure.
“Roland Software Package Software Guide”
Are the parameter settings for communication with
the computer correct?
The machine cannot communicate with the computer if the
parameters for communication with the computer are not set
correctly. Switch the power o and back on, revise the settings
such as the communication parameters for the pro gram you’re
using to make sure the settings are correct, then redo the opera-
tion from the beginning.
P. 85, “Submenus”
Isn’t an error message displayed in the display
screen?
P. 104, “Responding to an Error Message”
Abnormal cutting is performed
Is the location of the origin set correctly?
Check whether the origin has been set correctly. An incorrect ori-
gin location may result in cutting at an unintended position.
P. 56 through 74, “Cutter Installation Method 1” through “Cutter
Installation Method 4,” and p. 75, “Setting the XY Origin Point (Home
Position)”
The spindle doesn’t rotate during engraving.
Is [REVOLUTION] set to the “ON” setting?
Go to the [OTHERS] menu and set [REVOLUTION] to “ON.”
P. 85 , “Submenus“
Descent doesn’t stop (when automatic Z control is on).
Switch o the main power and shut down the machine.
Next, make sure that automatic Z control is set to “ON” and that
the lock lever is at the
or position. If the same problem
persists even when the setting for automatic Z control and the
position of the lock lever are correct, the cause may be a motor
error or the like. Switch o the main power to shut down the
machine, and contact your authorized Roland DG Corp. dealer.
P. 40, “Starting and Quitting,” p. 82, “The Position of the Lock Lever,”
p. 90, “Others Menu”
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