Samsung CLX-8385ND Series - Page 130

14.11 < Troubleshooting>
[xxx] toner
cartridge is not
compatible. Check
userís guide
The toner cartridge
you ha
ve installed is
not for your machine.
Install a Samsung-
g
enuine toner
cartridge, designed
for your machine.
[xxx] toner
ca
rtridge is not
installed. Install it
The toner cartridge is
no
t installed or the
CRUM (Consumer
Replaceable Unit
Monitor) in the
cartridge is not
properly connected.
Try to reinstall the
toner cartridge.
DC motor does not
o
perate: [zzz].
Please turn off
then on
There is a problem in
the control of DC
motor unit.
Turn the machine off
a
nd turn it on again. If
the problem persists,
please call for
service.
Did not supply
en
ough [xxx]
toner. Remove
seal tape &
reinstall
Not supplied toner to
the imagi
ng unit.
• Remove the
sealing tape from
the imaging unit.
• Thoroughly roll the
tone
r cartridge five
or six times, and
reinstall it.
• Turn the machine
of
f and turn it on
again.
Did not supply
en
ough [xxx]
toner. Please
open/close door
The machine received
severa
l papers with
many images, and it
cannot supply the
toner properly.
Check the toner
ca
rtridge and
redistribute the toner.
(Page 13.3) If the
problem still persists,
p
lease call for
service.
End of life,
Re
place with new
[xxx] imaging unit
The imaging unit has
reach
ed its life span.
Replace the imaging
unit.
End of life,
Re
place with new
[xxx] toner
cartridge
A toner cartridge has
re
ached its estimated
cartridge life. The
printer stops printing.
Replace the toner
ca
rtridge with a
Samsung-genuine
toner cartridge.
(Page 13.4)
Fax memory is
almo
st full. Print
or remove
received fax Job
There is no more
avai
lable fax memory.
No more fax data can
be received.
Delete the received
fax dat
a in the
memory. Call for
service to delete fax
memory.
Fax memory is full.
Print or
remove
received fax Job
Available fax memory
is now
1MB.
Delete the received
fax data in the
memory to secure
memory. Call for
service.
Message Meaning Suggested solutions
Finisher door is
open. Close it
The finisher cover is
not securely latched.
Close the finisher
until it locks into
place.
Finisher error:
[zzz]. Please
turn
off then on
There is a problem in
the finish
er unit.
Turn the machine off
and rei
nstall the
finisher again. Check
that the finisher cable
is connected
properly. If the
problem persists,
please call for
service.
Fuser error: [zzz].
Pleas
e turn off
then on
There is a problem in
the fuser uni
t working.
Turn the machine off
and
turn it on again. If
the problem persists,
please call for
service.
Fuser unit is not
in
stalled correctly.
Install it
The fuser unit is not
inst
alled or correctly.
Install the fuser unit.
Call for service.
LSU error: [zzz].
Pleas
e turn off
then on
There is a problem in
the control
of LSU unit.
Turn the machine off
and
turn it on again. If
the problem persists,
please call for
service.
Motor does not
o
perate: [zzz].
Please turn off
then on
There is a problem in
the control
of motor
unit.
Turn the machine off
and
turn it on again. If
the problem persists,
please call for
service.
Original paper
do
es not feed in
scanner
The lead edge of the
do
cument failed to
actuate the scan
sensor within the
correct time after
actuating the
registration sensor.
Open the DADF
cover and remove
jammed orig
inal.
(Page 14.1)
Original paper is
to
o long for
scanner. Check
size
Oversized document
or do
uble-feeding of
originals.
Open the DADF
cover and remove the
jammed orig
inal.
(Page 14.1)
Check the document
size whether it is
supported.
(Page 17.1)
Original paper jam
in fro
nt of scanner
The originals are
ja
mmed in DADF.
Open the DADF
cover and remove the
jammed orig
inal.
(Page 14.1)
Message Meaning Suggested solutions