Samsung CLX-8385ND Series - Page 131

14.12 < Troubleshooting>
Original paper jam
in front of scanner
duplex path
Paper has jammed
du
ring duplex printing
in the DADF.
Clear the jam.
(Page 14.2)
Original paper jam
ins
ide of scanner
The lead edge of the
document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.
When the machine is
on
, jammed paper is
detected in the DADF.
Open the DADF
cover and remove
the
jammed original.
(Page 14.1)
Original paper jam
while
reversing
paper in scanner
The lead edge of the
do
cument failed to
actuate the duplex
sensor within the
correct time when the
document was fed the
wrong way.
Lift up the document
i
nput traz and remove
the jammed original.
(Page 14.1)
Paper jam at exit
o
f finisher
Paper jammed in the
st
acker exit part.
Pull jammed paper
from the stacker exit.
Paper Jam at the
bottom of duplex
path
Paper has jammed
during duplex printing.
Clear the jam.
(Page 14.8)
Paper Jam at the
top of duplex path
Paper has jammed
during duplex printing.
Clear the jam.
(Page 14.8)
Paper Jam in exit
ar
ea
Paper has jammed in
the fuser area.
Clear the jam.
(Page 14.8)
Paper jam in front
o
f finisher
Paper jammed in the
st
acker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper Jam in MP
tray
Paper misfed from
multi-pu
rpose tray
Clear the jam.
(Page 14.7)
Paper Jam in tray 1 Paper has jammed in
the feeding area of the
tray.
Clear the jam.
(Page 14.3 and
page 14.5)
Paper Jam in tray 2 Paper has jammed in
the feeding area of the
tray.
Clear the jam.
(Page 14.3 and
page 14.5)
Paper Jam in tray
2(HCF)
Paper has jammed in
the feeding area of the
tray.
Clear the jam.
(Page 14.3 and
page 14.5)
Paper Jam in tray 3
Paper has jammed in
the feeding area of the
tray.
Clear the jam.
(Page 14.3 and
page 14.5
)
Message Meaning Suggested solutions
Paper jam inside
finisher
Paper jammed in the
st
acker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper jam inside
fin
isher? duplex
Paper jammed in the
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper Jam inside
of duplex path
Paper has jammed
during duplex printing.
Clear the jam.
(Page 14.8)
Paper Jam inside
o
f machine
Paper has jammed in
the regi
stration area.
Clear the jam.
(Page 14.7)
Prepare new [xxx]
toner
cartridge
Small amount of toner
is
left in the cartridge.
the estimated cartridge
life of toner is close.
Prepare a new
cartridge for
a
replacement. You
may temporarily
increase the printing
quality by
redistributing the
toner. (Page 13.3)
Replace with new
[xxx] toner
ca
rtridge
A toner cartridge has
almost reached its
estimated cartridge
life.
Note
• Samsung does not
recommend using
non-genuine
Samsung toner
cartridge such as
refilled or
remanufactured.
Samsung cannot
guarantee non-
genuine Samsung
toner cartridge's
quality. Service or
repair required as a
result of using non-
genuine Samsung
toner cartridges will
not be covered
under the machine
warranty.
You can choose Stop
or Continue as shown
on the control panel. If
you select Stop, the
printer stops printing
and you cannot print
any more without
changing the cartridge.
If you select Continue,
the printer keeps
printing but the printing
quality cannot be
guaranteed.
Replace the toner
cartridge for the best
print quality when this
message appears.
Using a cartridge
beyond this stage can
result in printing quality
issues. (Page 13.4)
Message Meaning Suggested solutions