Samsung CLX-8385ND Series - Page 132

14.13 < Troubleshooting>
Scanner locking
switch is locked or
another problem
occurred
The CCD (Charged
Cou
ple Device) lock
has been locked. The
CCD does not detect
its home location or
move.
Unlock the CCD lock.
(Page 1.3) Or turn off
the machine and on
a
gain. Try again. If
the problem persists,
call for service.
Sensor failure:
[zzz]. Call
for
service
There is a problem in
the senso
r signal.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Shake [xxx] toner
ca
rtridge
The toner supply is not
enough.
Thoroughly roll the
new cartridge five or
six times to distribute
the toner evenly
inside the cartridge.
(Page 13.3)
Staple cartridge is
em
pty. Replace it
Stapler is run out. Order Staple
Cartridge.
(Page 15.2) And
replace it.
(Page 16.2)
Staple cartridge is
n
ot installed.
Install it in finisher
The staple cartridge is
no
t installed.
Install the staple
cartridge following
the steps explained
on the back of the
finisher door.
(Page 16.2) If you
want to continue the
p
rint job and
disregard of this error
message, go to
Admin Setting to
adjust the option.
(Page 12.2)
System error:
[zzz]. Please
turn
off then on
There is a problem in
the system
operation.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
This IP address
con
flicts with an IP
address already in
use. Check it
The IP address is
used
in other place
elsewhere.
Check the IP address
o
r obtain a new IP
address.
Too much paper in
finish
er stacker.
Remove printed
paper
The stacker is full of
prin
touts.
Remove printouts
from the stacker.
Too much paper in
o
utput bin tray.
Remove printed
paper
The printed papers are
full
on the output tray.
Remove printed outs
from the output tray.
Message Meaning Suggested solutions
Transfer belt is not
valid for this
machine. Check
user’s guide
The transfer belt of the
ma
chine is not for your
machine.
Install the a
Samsung-genuine
part designed for your
machine.
Prepare new
transfer belt unit
The life of the transfer
belt expire
s totally.
Replace the part with
a new one. Call for
service.
Waste tank is full.
Replace it
The life span of the
waste toner container
has expired and the
printer will stop
printing until a new
waste toner container
is placed into the
printer.
Replace a waste
to
ner container with a
Samsung-genuine
waste toner
container.
(Page 13.8)
USE AUXILIARY
AC
CESS
The credit is not
enough to access the
job according to
Foreign Device.
Insert credit into the
Foreign Device.
Message Meaning Suggested solutions