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Troubleshooting
● Code : 13-000 ● Error message : This IP address conflicts with that of other system. Check it
● Symptom : Can not access to SWS. Can not print the page by the network.
● Possible Cause :
IP address conflicts with that of other system.
● Troubleshooting method :
1. Unplug the LAN cable.
2. To initialize the arp table, type ‘arp –d’ on MS-DOS prompt and press the enter key.
3. To check using IP, type ‘ping ip-address’ on MS-DOS prompt.
(You can check the host name by typing ‘nbtstat -a ip-address’ on MS-DOS prompt.
4. Change the machine’s IP or other device’s IP.
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