4-144
Troubleshooting
● Code : 13-003
13-004
13-005
13-006
● Error message : BOOTP error. Switching to Auto IP
BOOTP error. Reconfigure DHCP or static IP
DHCP error. Switching to Auto IP
DHCP error. Reconfigure BOOTP or static IP
● Symptom : The IP of the printer is set up to Auto IP (169.254.133.x)
Can not access to SWS. Can not print the page by the network.
● Possible Cause :
- IP address is set up to BOOTP but BOOTP server does not respond. So, IP address is switching to AUTO
IP.
- IP address is set up to BOOTP but BOOTP server does not respond. So, IP address is not assigned and
Auto IP is not operated.
- IP address is set up to DHCP but DHCP server does not respond. So, IP address is switching to AUTO IP.
- IP address is set up to DHCP but DHCP server does not respond. So, IP address is not assigned and
Auto IP is not operated.
● Troubleshooting method :
1. Check if BOOTP (or DHCP) server is operated properly.( Check if both DHCP and BOOTP are
operated.)
2. Change the IP address to subnet address that is the same with PC by using LUI or SetIP.
ex) PC : 10.88.195.100
Printer: 10.88.195.101
3. Access to SWS with changed address and change the IP address assignment method.
<Static IP Address assignment in SWS>
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