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Troubleshooting
● Possible Cause:
1. The connector of the Tray1 Home Position Sensor is not connected properly.
2. Tray1 Home Position Sensor is defective.
● Error message : Tray 1 cassette is pulled out. Insert it properly
● Troubleshooting method :
● Symptom :
Tray1 cassette is inserted in machine but error message is displayed.
● Code : 21-003
2. Check the following.
-. Check if the Tray1 Home Position Sensor is assembled properly.
-. Check if the Tray1 Home Position Sensor harness is connected properly.
-. Enter the EDC mode. Execute the Tray1 Home Position Sensor test.
(EDC Mode Î Test Routines Î Copier Engine/DADF Test Routine Î 102-000Î Start Î Operation
check Î Stop)
1. Check if the Harness is defective.
Check if the connector is connected properly.
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