Samsung CLX-8640ND - Lamp Failure: #A4-1117. Open the Door, then Close It. Call for Service if the Problem Persists; Lamp Failure: #A4-1118. Open the Door, then Close It. Call for Service if the Problem Persists

4.Troubleshooting
►ErrorCode
A4–1117
A4–1118
►Errormessage
LampFailure:#A4-1117.Openthedoor,thencloseit.Callforserviceiftheproblempersists.
LampFailure:#A4-1118.Openthedoor,thencloseit.Callforserviceiftheproblempersists.
►Symptom
EraserLampisoff.
►Troubleshootingmethod
1)Openthefrontcoverandsidecover.Removethewastetonercontainerandimagingunits.
2)EnterSVCmode.ExecuteLamptest.
(Diagnostics>EngineDiagnostics>EngineTestRoutines)
•107–0160:EraseLamp1
•107–0161:EraseLamp2
3)CheckiftheLampison.Removetherearcoverafterremoving7screws.
4)ChecktheeraseLampharnessconnection.(JC39–01733A/JC39–01734A)
5)IftheLampAssyorharnessisdefective,replaceit.(Harness:JC39–01733A/EraseLampAssy:JC98–01979A)
6)IftheLampAssyandharnessarenormal,replacethemainboard(JC92–02516A)
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