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Samsung CLX-8640ND - Paper Jam in Tray 4

Samsung CLX-8640ND
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4.Troubleshooting
ErrorCode
H1-1417
H1-1418
Errormessage
PaperjaminTray4.
Symptom
Paperjamhasoccurredintray4.Paperisnotreachedtothefeedsensorafterpick-upfromtray4.
Troubleshootingmethod
H1–1417:Paperisnotreachedtothefeedsensorafterpick-upfromtray4.
H1–1418:Paperisnotpassedthefeedsensorwithinspeciedtime.
1)Removethetray4.Removethejammedpaper.Andinstallthetray4.
2)Iftheproblempersists,checkthefollowings.
3)Checkiftheproperpaperisloadedinthetray.Ifnot,replacethepaper.
4)Checkifthepickup/reverse/forwardrollerarecontaminatedorwornout.Replacetheserollers(JC93–00616A).
5)Checkthefeedsensorandfeedmotoroperations.
Copyright©1995-2013SAMSUNG.Allrightsreserved.4-172

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